Job Description

Sales Associate (Full-Time)

Location:

Bay View Home Hardware, 475 Bridge St E, Belleville, ON

Hours:

Approximately 32-40 hours per week

Schedule:

Must be available during all store hours, including weekends (

non-negotiable

)

Pay:

$18.00 - $20.00 per hour, based on experience

Job Summary

We're seeking an

experienced Sales Associate

to join our hardware retail team. This role is ideal for someone with a strong customer service background who can confidently qualify customer needs, recommend solutions, and suggest related or value-added products. You'll play a key role in supporting both customers and day-to-day store operations in a hands-on, team-oriented environment.

This is a

full-time position

, scheduled approximately

32-40 hours per week

, with shifts during regular operating hours.

Key Responsibilities

Deliver knowledgeable, friendly, and efficient customer service Qualify customer needs using open-ended questions and active listening Recommend products and suggest related or value-added items to complete customer projects Assist customers in locating, comparing, and selecting merchandise in store, online, and by phone Process transactions accurately using a retail POS system Handle special orders and follow up on non-stock or out-of-stock items Assist with loading and transporting large or heavy items Support merchandising, pricing updates, displays, and promotional signage Receive, unload, and stock incoming merchandise Maintain a clean, organized, and safe sales floor and stockroom Participate in cycle counts and annual inventory Follow all safety procedures, loss prevention policies, and store standards Support additional departments and complete other duties as assigned by Manager.

Required Qualifications

Availability to work weekends (non-negotiable)

and all regular store hours: Mon-Fri: 8:30 a.m. - 6:00 p.m, Saturday: 9:00 a.m. - 5:00 p.m, and Sunday: 10:00 a.m. - 4:00 p.m. Experience in a

customer service or sales role using a retail POS system

Prior retail experience Strong communication skills and customer-first mindset Ability to lift up to 50 lbs Ability to stand for extended periods while wearing steel-toed footwear High School diploma or equivalent Reliable transportation and dependable attendance, with the ability to commute to our Belleville, ON location

Preferred Qualifications

Experience in a

hardware, building supply, or home improvement environment

Product knowledge in

plumbing, electrical, tools, and/or paint

Previous

fork truck certification and experience

Experience suggesting add-on or complementary products Comfort assisting customers with project-based purchasing

Why You'll Love Working Here

Benefits offered after 6 months

, including vision, dental, extended health care, and life insurance

Unbeatable employee store discount

on products you'll actually use A

tight-knit, community-focused workplace

where your experience is valued Opportunities to expand your product knowledge and grow within the company

Reporting Relationship

Reports to the Store Manager.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Dental care On-site parking Store discount Vision care
Ability to commute/relocate:

Belleville, ON K8N 1P9: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have full availability for store operating hours, including weekends?
Experience:

customer service: 1 year (required) retail hardware: 1 year (preferred)
Work Location: In person