Job Description

We are Banff's adventure lifestyle brand, located in beautiful Banff National Park. We are a family-owned business that has been creating exciting shopping experiences for over 100 years. Our team is passionate about the mountains, outdoor lifestyle, adventure, and giving exceptional customer service. We're dedicated to offering a product mix that reflects the mountain lifestyle of Banff National Park. At Big Bear Trading Co., we believe in more than just great retail--we believe in creating meaningful experiences. We're a team that leads with authenticity, works collaboratively, and takes pride in doing things the right way. If you're someone who thrives in a fast-paced, values-driven environment and wants to be part of a company that cares deeply about its people, community, and purpose, we'd love to meet you.

Schedule: Flexible Full-time & Part-time hours available

Staff Accommodation is Available

Key Responsibilities

Welcome and assist customers in finding the perfect products

Process sales, exchanges, and refunds accurately

Maintain knowledge of promotions, sales, and store policies

Keep the store organized, stocked, and inviting

Work collaboratively with the team to ensure a fun and engaging atmosphere

Recommend merchandise based on customer needs and preferences

On Your Resume, We'll Be Looking For the Following Qualifications:

Friendly, outgoing personality with a passion for customer service

Previous retail or customer service experience preferred but not required

Reliable and able to work evenings and weekends

Enjoys working in a team-oriented environment

Ability to assess customer needs and provide helpful solutions

Comfortable lifting up to 30 lbs and moving throughout the sales floor

Why Work With Us?

Competitive pay starting at $18.75 per hour

Flexible full-time and part-time schedules

Health benefits including dental and vision care

Employee discount

The chance to live, work, and play in Banff National Park

Ready to Join Us?

If this sounds like your kind of challenge, we'd love to hear from you! Upload your resume and a brief cover letter online, preferably, in one document. While we thank all candidates who apply, only those deemed qualified by the hiring manager will be contacted.

Job Type: Full-time

Pay: From $18.75 per hour

Benefits:

Store discount
Ability to commute/relocate:

Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person