Job Description

Our client, is seeking a Customer Service - Retail Operations to join their team. You will be part of the retail team supporting exceptional customer experiences, brand selection and tasting of alcohol based products.The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to work collaboratively, which will align successfully in the organization.
Job Title: Customer Service
Location: Grimsby, ON
Pay Range: $18 to $19.50 based on experience ***MUST HAVE VALID SMART SERVE CERTIFICATION***
Shift: Saturday 10:00am-5:00pm & Sunday 11:00am-5:00pm
Supporting seasonal coverage, occasional weekdays as needed
What's the Job?

• Responsible for continuous store operation during scheduled hours, including processing cash and card payments.
• Create a memorable guest experience by offering excellent service and assisting customers in selecting items.
• Maintain a neat and tidy store environment while adhering to health and safety protocols.
• Facilitate brand education and guide tasting experiences for visitors

What's Needed?

• min 2 years of customer service and/or retail experience
• Strong communication skills and interpersonal skills
• Smart Serve Certification is required
• Able to pass criminal background check
• Experience guiding tours is an asset

What's in it for me?

• Opportunity to work in a vibrant retail environment.
• Gain valuable experience in customer service and retail operations.
• Be part of a team that values collaboration and diversity

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Skills Required