Job Description

Job Summary

Teter Warm is seeking a passionate and versatile

Retail & Marketing Associate

to join our growing team. This hybrid role blends sales, customer service, and creative marketing support, ideal for someone who thrives in a dynamic environment and enjoys wearing many hats. You'll be the face of our brand in-store and online, helping customers discover our products while supporting daily retail operations, visual merchandising, and digital storytelling.

As a key member of our team, you'll drive sales, maintain operational excellence, and contribute to our marketing efforts through engaging content creation and customer communication across multiple channels.

Responsibilities

Sales & Customer Experience

Greet, engage, and assist customers with genuine enthusiasm and professionalism. Drive sales by offering personalized recommendations and styling support. Complete transactions accurately and efficiently using the POS system. Maintain up-to-date product knowledge to effectively communicate features, fit, and brand stories. Respond to customer inquiries in person, by email, phone, and through social media channels.

Retail Operations

Maintain store appearance and visual merchandising standards according to Teter Warm guidelines. Ensure all merchandise is presentation-ready (including steaming, tagging, and organizing). Input and track purchase orders for incoming shipments. Receive, unpack, and prepare stock for the sales floor. Support stockroom organization and assist with inventory control.

Marketing & Content Creation

Contribute to marketing initiatives and help plan in-store events and promotions. Create engaging social media content (Instagram Reels, Stories, TikToks) that reflect the brand's aesthetic and values. Collaborate with the team to generate creative ideas that drive community engagement and sales.

Team Collaboration

Partner with store leadership to achieve sales targets and deliver an exceptional customer experience. Support various retail and marketing projects as needed.

Qualifications

1-2 years of retail or sales experience required; boutique or specialty retail preferred. Strong communication and interpersonal skills with a customer-first mindset. Creative eye for visual merchandising and social media storytelling. Experience creating short-form video content (Instagram/TikTok) a plus. Organized, adaptable, and proactive, comfortable managing multiple priorities. Ability to work flexible hours including weekends, evenings, and holidays. Familiarity with POS systems and basic inventory management is an asset.

Why Join Teter Warm

At Teter Warm, we believe retail should be personal, creative, and inspiring. As a

Retail & Marketing Associate

, you'll play an essential role in bringing our brand to life both in-store and online, helping customers connect with our products and values in meaningful ways.

Job Types: Full-time, Part-time

Pay: $17.60-$20.00 per hour

Benefits:

On-site parking Store discount
Work Location: In person