Job Description

Summary:
Fernie Alpine Resort is seeking a Retail Manager to oversee Sports Alpine Retail operations at Fernie Alpine Resort. This role is ideal for a strong leader who can drive performance, build a great team, and deliver an exceptional shopping experience.
:
Do you enjoy mountain culture and thrive in a guest-focused environment? Fernie Alpine Resort is seeking a Retail Manager to oversee Sports Alpine Retail operations at Fernie Alpine Resort. This role is ideal for a strong leader who can drive performance, build a great team, and deliver an exceptional shopping experience.
Position Overview
The Retail Manager is responsible for the daily operations of resort retail outlets. This includes leading staff, managing budgets, ensuring excellent customer service, and maintaining a professional, welcoming atmosphere for both guests and employees.
Key Responsibilities

• Lead, train, and support a motivated team
• Manage daily retail operations and scheduling
• Oversee budgeting, reporting, and inventory control
• Ensure merchandising and store presentation meet RCR standards
• Maintain accurate Point-of-Sale and cash-handling procedures
• Collaborate with other departments to support overall resort success
• Adhere to company policies, safety protocols, and operational procedures

Qualifications

• 3+ years' management experience in retail or similar operations
• Strong leadership, organizational, and customer service skills
• Experience with budgeting, inventory, and merchandising
• Proficient with Microsoft Office and POS systems
• Valid driver's license
• Ability to lift moderately heavy items and work on your feet for extended periods
• Flexible availability, including weekends, evenings, and holidays

Compensation and Benefits:

• Competitive wage: $55,000-60,000
• Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
• Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
• Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
• Join a fun and passionate team to share RCR mountain adventures with

Join us at Fernie Alpine Resort and be part of our mountain culture! Apply online with your resume and cover letter today.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Skills Required