We are seeking a dynamic and experienced Retail Manager proficient in Vintage and Designer clothing to lead our store operations and drive business growth. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and comprehensive knowledge of retail management. This role involves overseeing daily store activities, managing staff, and ensuring an excellent shopping experience for customers. Bilingual skills and experience in merchandising, sales management, and marketing are highly valued to effectively engage with diverse customer bases and optimize store performance.
Duties
Lead and supervise store staff, including recruiting, training, and developing team members to achieve sales goals
Oversee daily store operations, including cash handling, cashiering, and POS transactions
Manage merchandising strategies to ensure attractive product displays and optimal inventory levels
Implement pricing strategies and oversee purchasing to maximize profitability
Develop and execute marketing initiatives to increase foot traffic and sales
Monitor sales performance, analyze sales data, and prepare reports for upper management
Ensure excellent customer service by addressing customer inquiries, resolving complaints, and maintaining high satisfaction levels
Conduct interviews and participate in hiring processes to build a strong team
Manage payroll, budgeting, bookkeeping, and administrative tasks to ensure smooth store functioning
Maintain effective communication within the team and with corporate headquarters to align store objectives with company policies
Experience
Proven supervisory or managerial experience in retail settings with a focus on team management and sales growth
Strong background in retail sales, merchandising, POS systems, and cash handling
Experience in marketing, pricing strategies, purchasing, and inventory management
Demonstrated leadership skills with the ability to motivate teams and develop talent through training & development programs
Excellent organizational skills with proficiency in budgeting, bookkeeping, time management, and administrative tasks
Effective communication skills; bilingual or multilingual abilities are a plus for engaging diverse customer demographics
Prior experience with negotiation, recruiting, interviewing, marketing initiatives, and store management is preferred
Knowledge of retail management software and basic math skills for financial transactions
This position offers an exciting opportunity for a motivated professional to lead a retail team towards success while fostering a positive shopping environment. The ideal candidate will be committed to excellence in customer service and operational efficiency.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Expected hours: 40 - 50 per week
Experience:
Vintage retail : 3 years (preferred)
Language:
English (required)
Work Location: In person
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