Job Description

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We are currently seeking a Retail Lending Administrator to join our team.

The Retail Lending Administrator is responsible for providing day-to-day administration support for FW retail branches and ensuring retail lending transactions are completed in a timely and accurate manner. This role is the key \xe2\x80\x9cgate-keeper\xe2\x80\x9d for credit and operational risk ensuring that retail loan applications and due diligence are correct prior to funding and ensuring that the coding information is entered correctly in the banking system. This role is differentiated from a Commercial Lending Administrator based on complexity of work involved, type and size of loans administered.

Here\'s what would be included as a part of your typical day * Process Control: Ensures procedures, processes, systems and controls are adhered to and completes efficient processing of transactions while optimizing service delivery and mitigating risk. Ensures all department processes are completed within established quality and service standards.

• Retail Loans: Performs administrative tasks related to setting up and advancing retail loans and prepares required documentation for retail credit and mortgage transactions; verifies registers, renews, discharges and administers all required security and searches. Reviews out of order and watch list, as required; processes draws and verifies funding disbursements; generates loan security; registers and maintains personal property security assignments (PPSA) and other duties, as required. Ensures any deficiencies are detected, tracked, and resolved effectively.
• Branch Support: Provides expertise to internal customers, members, and other parties on the processing requirements and the status of retail lending transactions and product requirements; responds to inquiries from branch staff and resolves or refers related problems including outstanding and incorrectly processed transactions.
• Administrative Support: Performs general office duties including scanning documents, spreadsheet data entry, processing incoming mail and reports, filing and file maintenance, word processing, photocopying and other administrative duties.

Required Skills, Experience & Qualifications

• High school diploma required
• 1+ years retail/customer service experience required
• Proven ability to work independently and solve problems using common sense and sound judgment
• Strong attention to detail and a high degree of accuracy
• Demonstrated effective time management and organization skills with the ability to multi-task
• Proven effective communication skills both verbal and written
• Proficient with computer software programs e.g. MS Office
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Why work for us?

We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

• A competitive base salary plus performance-based incentive compensation
• Annual merit pay increases
• Flexible benefits as well as support for retirement benefits
• Vacation time, a flexible \xe2\x80\x9cDay4U\xe2\x80\x9d and the option to purchase up to five additional vacation days
• Other financial perks such as our Employee Banking Advantages which includes waived or reduced financial service fees, reduced rates on personal loans, mortgages and no-interest loans on lifestyle-related items that promote health, wellness, learning and business aptitude

In addition, you can enjoy socially conscious perks, like three paid days off every year, to volunteer for causes you care about.

What\'s your place in the First West story? Apply now and let\'s find out together!

First West regrets that only candidates selected for an interview will be contacted.

Diversity & Inclusion:

First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which we operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.

About Us:

If you believe in the same things we do, let\'s talk.

We\'re a financial cooperative that does things differently. That means we create innovative yet simple solutions to help people achieve their financial dreams and life goals. We make a difference by helping to build healthy communities. Our work environments will accelerate your personal and professional growth inspiring you to lead with courage. We strive to be an employer of choice in Canada, not just for what we do, but how we do it.

Exceed the limits of what you thought was possible and bring out your full potential. Inspire yourself with purpose and create new possibilities- for your future, for the lives of others and for the communities you\'re part of.

First West Credit Union