Job Description

Description
Career Development | Fun Stores | Free Product | 40% Discount
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy.
Our store leaders are the front line of our field leadership team: theyre retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.
Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
• Provide individual and team performance feedback and recommendations to managers
• Lead and model selling and customer experience standards
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Maintain policies and procedures
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

• Preferably an existing sales associate that aspires to a management role
• Ability to foster a customer-focused selling culture
• Demonstrated selling and operational results
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates

Bath & Body Works Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits
Bath & Body Works associates are the heart of our business. Thats why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.
• Retirement Savings Program with company match for full-time associates.
• Tuition Assistance Program for full-time associates.
• Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email applicantaccomodation@bbw.com if you require an accommodation.
We are an equal opportunity employer. We do not make employment decisions based on an individuals race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
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