Job Description

Who are we?

Big Box Outlet Store

has been a Canadian family-owned business since 1985. Our mission is simple:

Help People Afford Everyday Life.

We are experts at finding brand name items through our reverse logistics and other purchasing channels, in order to sell quality products to customers at heavily discounted prices.

Position Overview

The

District Manager - BC (Lower mainland & Interior) is

a key leadership role within

Big Box Outlet Store

, responsible for driving

store performance, talent development, and strategic execution

across a designated region of

10 to 12 stores

. Reporting to the

VP of Sales

, this role ensures

each location achieves operational excellence, delivers exceptional customer experience, and meets revenue and profitability goals

.

The District Manager is a

people-first leader

who coaches

Store Managers

to excel in their roles, fosters a culture of high performance, and ensures alignment with the company's

growth strategy

. This role also plays a critical part in

new store openings, regional initiatives, and operational improvements

.

Why join our team?

Growth & Impact

- Be part of an expanding company with aspirations to become a national brand.

Leadership Influence

- Shape the vision, strategy, and success of a high-performing retail region.

Career Development

- Opportunities for advancement as we grow.

Competitive Compensation

- Base salary plus a performance-based bonus structure.

Comprehensive Benefits

- Health, vision, and dental insurance.

Perks

- Employer gym subsidy, employee discounts, free parking, Group Retirement Savings Plan and company events.

What makes you a strong fit?

Bachelor's degree in business administration, Retail Management, or a related field.

5

+ years of multi-unit retail management experience

with a track record of success in revenue growth and team development.

Strong leadership & coaching skills

, with a focus on Store Manager development and succession planning.

Strategic thinker with a data-driven approach

to driving business results.

Excellent communication & relationship-building skills

with the ability to inspire and influence others.

Passionate about customer experience

, operations, and building a strong retail culture.

Willingness to travel regularly

to visit stores and support new store openings.

Key responsibilities:

1. Drive Talent Development & Leadership Excellence

Develop and mentor

Store Managers

, ensuring they have the skills and support to lead high-performing teams.

Conduct

quarterly performance reviews, coaching sessions, and succession planning discussions

with SMs.

Ensure stores

hire, train, and retain top talent

by reinforcing company-wide best practices.

Foster a culture of

accountability, engagement, and results-driven leadership

.

Support

regional leadership training and career pathing

for high-potential employees.

2. Lead the Business & Drive Sales Growth

Own

the district revenue and profitability targets

, ensuring stores meet and exceed performance goals.

Develop action plans to

improve underperforming stores

, implementing strategies to increase sales and efficiency.

Partner with Store Managers to

optimize labor and scheduling practices

for peak operational performance.

Leverage data and

store performance metrics

to make informed business decisions.

Drive compliance with all

company policies, safety regulations, and operational standards

.

3. Strengthen the Customer Experience & Brand Presence

Champion a

customer-first culture

, ensuring stores consistently deliver a great shopping experience.

Work with Store Managers to implement

merchandising and visual presentation

strategies that enhance customer engagement.

Monitor

Mystery Shop Scores, CSAT feedback, and store-level execution

to drive continuous improvement.

Support

local marketing initiatives and community engagement efforts

to strengthen brand presence.

4. Support Growth & Expansion

Lead

regional execution of new store openings

, ensuring teams are set up for success.

Collaborate with

the Buying, Merchandising, and Operations teams

to optimize inventory and in-store execution.

Identify regional opportunities for

operational efficiencies and best practice sharing

.

Success in This Role Looks Like...

Store Managers thrive under your leadership

, demonstrating improved performance and engagement.

Regional sales targets are met or exceeded

, with strong execution in every store.

Customer satisfaction and brand presence

continue to strengthen in your region.

Operational standards are consistently upheld

, creating a seamless and efficient experience for both customers and employees.

High-potential leaders are developed

, ensuring a strong internal pipeline for future growth.

Ready to Lead a High-Performing Retail Region?

Apply today and be part of a company that is

growing, innovating, and shaping the future of discount retail in Canada!

Job Types: Full-time, Permanent

Pay: $100,000.00-$125,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Flexible schedule Life insurance Mileage reimbursement On-site parking RRSP match Store discount Vision care
Application question(s):

Do you have 5+ years of multi-unit retail management experience with a track record of success in revenue growth and team development?
Education:

Bachelor's Degree (preferred)
Experience:

Retail management: 5 years (required) Leadership: 5 years (required) Retail sales: 5 years (required) Business management: 5 years (required)
Willingness to travel:

75% (required)
Work Location: Remote