Job Description

Shepherd's is a well-established, women-owned Canadian fashion retailer known for quality clothing, loyal customers, and a polished in-store experience. Our cashiers play an essential role in ensuring every customer interaction at the cash desk is smooth, accurate, and professional.

This is a

structured, customer-facing role

suited to someone who values consistency, discretion, and clear expectations.

Who This Role Is For

You may be a great fit if you:

Have experience handling cash, POS systems, or customer-facing transactions Are detail-oriented, accurate, and reliable Communicate clearly and professionally Are calm, composed, and focused -- even during busy periods Take pride in punctuality, preparation, and accountability Are comfortable working within defined roles and procedures Enjoy contributing to a respectful, team-oriented workplace

Professional Standards & Workplace Expectations

This role requires a

polished, professional approach

at all times.

Shepherd's is not a casual or informal workplace. We maintain clear standards around communication, tone, presentation, and boundaries. The right candidate will be comfortable working in a

structured retail environment

, following established procedures, and respecting role boundaries with both customers and colleagues.

If you thrive in a calm, professional setting where consistency and discretion matter, you will feel at home here.

This Role Is

Not

For Someone Who...

Prefers an unstructured or overly casual work environment Is uncomfortable with accountability or following procedures Struggles with accuracy, focus, or professionalism in a customer-facing role

What You'll Be Doing

Processing transactions accurately and efficiently Handling cash, debit, credit, and gift cards Completing refunds and exchanges according to store procedures Providing calm, friendly, and professional service at the cash desk Maintaining a clean, organized, and professional cash area Following all cash-handling, security, and operational guidelines

Hours & Availability

Full-time or part-time positions available

Shifts scheduled in advance Location:

Ottawa - Train Yards

Why Work at Shepherd's

A respectful, professional, and well-run workplace Clear expectations and structured processes Supportive leadership and collaborative team culture Loyal customers who value quality and service A stable retail environment with high standards

Shepherd's Fashions is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive, respectful workplace for all employees.

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Expected hours: 24 - 40 per week

Benefits:

Dental care On-site parking Store discount Vision care
Work Location: In person