Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE! With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.
Reporting to the Store Manager, the Retail Business Administrator is responsible for customer relations, retail sales support, accounts receivable, and administrative duties which include, but are not limited to:
Cheerfully greeting customers as they enter and exit the store, answering the phone and directing callers to the appropriate member of staff, taking messages, and providing customer service
Tracking walk-in customers and managing traffic counts
Set up warranty and extended warranty service calls for customers and escalate any heightened cases to the General Manager or Assistant General Manager as needed
Call all customers on the next day delivery routing to confirm their delivery
Retail Sales Support
On an as needed basis, create invoices & credits
Submit customer invoices to the warehouse for pickups
Verify delivery invoices 48 hours prior to deliver
Receive and distribute incoming mail as needed
Prepare and ship the weekly mailbag
Complete supplies order
Print POP & weekly price tags
Submit routing to the delivery company
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