Job Description

Retail Associate

Squamish Canyon

Location:

Squamish, BC


Opening Summer 2025,

Squamish Canyon

will offer a breathtaking canyon walkway and immersive forest experience that will redefine adventure in the Sea to Sky Corridor. As we prepare to welcome our first guests, we are building a team of passionate individuals ready to deliver exceptional service at every touchpoint -- including in our retail shop.


We are currently seeking energetic and guest-focused

Retail Associates

to join our opening team and help create unforgettable shopping experiences for our visitors.

About the Role

As a Retail Associate, you will play a key role in connecting guests to Squamish Canyon through engaging retail experiences. From providing outstanding customer service to maintaining a beautiful store environment, you will help tell our story and create lasting memories for our guests.

Key Responsibilities

Guest Experience & Sales


Deliver outstanding customer service with professionalism, friendliness, and enthusiasm. Share stories about our products and the Squamish Canyon experience to enrich guest interactions. Assist with merchandise sales, achieve sales targets, and contribute to the success of the retail team.
Store Operations


Maintain a clean, organized, and visually appealing retail environment. Merchandise inventory, restock shelves, and support inventory management processes. Accurately operate the Point-of-Sale (POS) system and manage daily cash handling and reconciliation.
Team Support



Collaborate with other Squamish Canyon departments to ensure seamless guest experiences. Take on additional duties as assigned to support the team and business needs.

Qualifications

Friendly, confident, and approachable, with the ability to quickly build rapport with guests. Passion for storytelling and creating memorable connections through products and guest engagement. Strong interpersonal skills and a professional approach to public interaction. Ability to work independently and as part of a collaborative team. Excellent verbal and written communication skills. Ability to safely lift and carry objects up to 50 pounds.

Asset Qualifications (Preferred but Not Required)

Previous experience in retail, tourism, or guest services. Experience using a computer-based POS system. Valid driver's license and access to a reliable vehicle. Proficiency in a second language. BC FOODSAFE Level 1 and BC Serving It Right certifications. Basic First Aid (OFA Level 1) certification.

Work Conditions

Ability to work a flexible schedule including weekends, evenings, and holidays to meet operational needs. Must be comfortable standing for extended periods and walking throughout the retail and guest areas. Must be able to lift and carry merchandise and supplies weighing up to 50 pounds. Work is primarily indoors but may require occasional support for outdoor events or special activities.

Benefits:

Discount on admission tickets for friends and family Discount on on-site Food & Beverage and Giftshop

Join Us:

At Squamish Canyon, every role is key to creating unforgettable guest experiences. If you love working with people, have a passion for storytelling, and are excited to be part of something brand new, we invite you to apply and grow with us!