Are you passionate about the outdoors, leading teams, and delivering exceptional guest experiences? Join
Fjallraven
as an
Assistant Manager
and help guide your team to success while promoting sustainability and a love for nature. At Fjallraven, we create unforgettable memories by inspiring guests to connect with the outdoors.
What We Offer
Compensation: Approx. $43,000 annually
Comprehensive benefits including:
+ RRSP/DPSP retirement program
+ Paid Time off
+ Health Insurance
+ Product discounts and access to outdoor events
+ A commitment to sustainability
About the Role
As an
Assistant Manager
, you'll partner with the Store Manager to drive sales, mentor your team, and deliver a premium guest experience. This role combines leadership, operations, and community engagement, allowing you to support your team and guests in meaningful ways.
This is a
full-time
Assistant Store Manager role, reporting to the Store Manager.
What You Will Do
Team Leadership
Build a high-performing, collaborative team through recruitment, training, and staff development
Mentor staff, promote accountability, and foster adaptability
Drive a culture of exceptional customer service to create memorable guest experiences and inspire outdoor adventures
Ensure effective communication within the team and with the Store Manager
Store Operations
Oversee daily operational tasks, including opening/closing, retail transactions, and loss prevention
Partner with the Store Manager to review and optimize store performance
Community Engagement
Build connections by supporting and participating in local store events that reflect Fjallraven's values
Enhance guest experiences by sharing product knowledge and sustainability initiatives
Product Expertise
Lead the team in using product knowledge to educate and inspire guests
Ensure seasonal merchandising standards align with brand guidelines
Support inventory management and sustainability merchandising practices
Sustainability Advocacy
Model sustainability behaviors in daily operations
Educate guests on programs such as the Fjallraven Down Promise and Arctic Fox Initiative
Inspire curiosity and respect for nature within the team and the community
Who You Are
We're looking for someone who:
Has at least one year of leadership experience in retail
Demonstrates excellent organizational, problem-solving, and decision-making skills
Thrives on delivering exceptional customer service and building strong guest connections
Is a proactive leader who inspires and supports a team environment
Is passionate about sustainability, nature, and the outdoors
Possesses strong business acumen
About Us
At Fjallraven, we're more than an outdoor brand--we're a community inspired by nature and committed to protecting it. Since 1960, we've crafted durable, timeless gear designed to foster a deep connection with the outdoors. Guided by sustainability and innovation, we encourage everyone to discover the beauty of nature and tread lightly while doing so. Join us in our mission to inspire adventures and protect the environment for future generations.
How to Apply
Submit your brief online application to be considered for our team. We look forward to learning more about you!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
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