Job Description

Location: 108 Main Street, Heathcote, ON

At Serendipity Soy Candles, we've been hand-pouring all-natural soy candles for over 20 years. We're a proudly Canadian company with a passion for creating candles that spark joy, calm, and connection. Now, we're looking for the right person to join our growing team!

This role is perfect for someone who loves people, thrives in a busy environment, and wants to be part of a fun, supportive team.

Responsibilities:

Greet and assist customers in our Heathcote retail store. Fulfill online and wholesale orders (packing, labeling, and shipping). Stock shelves and keep the store looking fresh and organized. Answer phone calls and assist with light administrative tasks. Support with emails, data entry, and order confirmations as needed. Bonus: Canva or social media skills to help with simple design projects or short video content.
Qualifications:

Strong communication skills with a positive, friendly personality. Self-motivated and able to work independently while taking direction well. Organized, detail-oriented, and comfortable juggling multiple responsibilities. Basic computer and administrative skills required. Bonus: Familiarity with Canva or basic content creation.
Schedule:

Full-time role (Monday to Friday) with occasional Saturdays as needed. Based at our Heathcote location.
What We Offer:

Supportive, close-knit team environment where your contributions matter. Opportunities to learn and grow within a Canadian-made brand with 20+ years of history. Staff discount on our all-natural candles.
Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking
Application question(s):

This role combines retail customer service with behind-the-scenes tasks like order fulfillment and light admin work. Which part of that mix appeals to you most, and why? Our Heathcote location can get busy, and sometimes you'll need to work independently with little direction. How comfortable are you with taking initiative and making decisions on your own? This role is based on-site in Heathcote, with occasional Saturday shifts. Are you able to reliably commute to Heathcote, and are you available for occasional weekend work?
Work Location: In person