Retail Account Manager

Toronto, ON, Canada

Job Description


We know our customers rely on us to connect them to their families, friends, and what matters most. Through our three wireless brands -- Rogers, Fido, and chatr \xe2\x80\x93 we are proud to offer Canadians value and choice on a variety of plans. As the market leader in 5G for both coverage and reliability and with our world class network that offers wireless connectivity from coast-to-coast-to-coast, we are paving the way for the future of innovation, providing the framework for new possibilities so that what\xe2\x80\x99s impossible today, won\xe2\x80\x99t be tomorrow.

At Rogers, your journey is filled with limitless possibilities; build the future you want with us.

Are you up for the challenge and the fun? If so, consider the following opportunity:

Imagine working for an exciting and innovative company where employees are committed to meeting big challenges and making a real difference. That\xe2\x80\x99s Rogers - a leading communications and media company where people come to do great work. Ideal candidates will enjoy ta dynamic environment and have the ability to build relationships with multiple stakeholders.

Reporting to the Manager, Partner Retail Sales, this position will be a Brand Ambassador for Rogers Wireless/ Residential, FIDO and Chatr brands within a defined territory delivering sales programs in order to achieve sales targets and KPI\xe2\x80\x99s.

Responsibilities:

Manage an assigned territory for Partner Retail locations and execute on key priorities and metrics

Build relationships with assigned store\xe2\x80\x99s sales reps and management to achieve quotas and deliver on priorities

Assist in creating and developing promotions to achieve targeted market share and revenue within territory

Train and coach Retailer\xe2\x80\x99s Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers

Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days

Develop and execute Vendor Fairs/Off-Site Events/Community Events Brand Support and maximize market share

Timely customer issue resolution and response to Retailer\xe2\x80\x99s escalations/inquiries

Analyze sales reports and territory sales breakdown by market/banner

Assign targets and build plans with Retailers based on percentage of contribution

Gather and provide feedback on market insights

Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo\xe2\x80\x99s, current collateral, etc.)

Monitor inventory levels and report issues and recommendations to Management

Qualifications:

Experience in the Telecommunications Industry

Territory Management is an asset

Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment

Problem solving, planning, and organizational skills

Solid interpersonal, communication, and relationship-building skills

Ability to work independently and as a team member

Ability to work effectively under pressure in a fast paced environment

Willingness to work flexible hours to meet changing deadlines

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1E02-3100 Howard Ave. (5470), Windsor, ON
Travel Requirements: Up to 100%
Posting Category/Function: Sales & Account Management
Requisition ID: 286289

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: Retail

Rogers Communications

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Job Detail

  • Job Id
    JD2228351
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned