Job Description

Job purpose:

The ReStore Truck Driver is responsible for the safe, courteous, and efficient pick-up and delivery of donated goods, ensuring a positive donor experience and maintaining Habitat for Humanity Thousand Islands' high standards of customer service, safety, and professionalism. The position also supports in-store operations, including assisting in the receiving area and mentoring volunteers and assistants as required.

Job Requirements:

Must submit a Level 2 - Criminal Records and Judicial Matters Check prior to employment as per corporate policy. Must hold a valid G driver's licence with a clean driver's abstract. Must be able to lift and move heavy items (minimum 50 lbs). Steel-toed footwear required. Forklift certification is an asset (training may be provided). Familiarity with warehouse safety and material handling procedures preferred.

Duties and Responsibilities:

Driving & Delivery Operations:

Safely operate the HFHTI truck and other vehicles as required. Pick up and deliver donated items, ensuring they meet ReStore acceptance criteria. Load and unload all items safely using proper lifting techniques and equipment. Conduct pre-trip and post-trip inspections and maintain accurate vehicle logbooks. Report any mechanical issues, safety hazards, or incidents to the ReStore District Manager immediately. Ensure the vehicle is clean, fueled, and properly maintained at all times. Follow all traffic laws, safety regulations, and HFHTI transportation procedures.

Donor Relations:

Represent Habitat for Humanity Thousand Islands in a professional and courteous manner at all times. Provide excellent customer service and ensure all donors receive a positive experience. Communicate clearly with donors regarding acceptable donation criteria and ReStore policies. Issue donation receipts when required and document pick-ups accurately.

Warehouse & ReStore Support:

When not driving, assist with receiving, sorting, and organizing incoming donations. Support the team in cleaning, testing, and preparing items for sale. Help maintain a clean, safe, and organized work environment. Assist customers on the sales floor as directed by management.
Leadership & Volunteer Support

Provide direction and support to Truck Assistants, volunteers, and community service participants assigned to the truck. Foster a positive and safe work environment for all team members. Communicate effectively with ReStore management and staff to coordinate operations.

Other Duties:

Perform other tasks as assigned by the ReStore Manager or management team. Participate in ReStore events, sales promotions, and community outreach activities as needed.

Qualifications:

Minimum one year of professional driving experience preferred. Demonstrated ability to work independently and as part of a team. Excellent communication, organization, and problem-solving skills. Strong commitment to safety and customer service. Ability to represent Habitat for Humanity Thousand Islands in the community with professionalism and respect.

Working conditions:

The ReStore operates Monday to Saturday, 9 a.m. - 5 p.m

.

(shifts may vary). Work is primarily performed on the road and in warehouse environments. Must be comfortable working outdoors in various weather conditions.

Physical Requirements:

Ability to stand, bend, and lift items weighing up to 50 lbs throughout the day. Regular physical activity required, including lifting, loading, and unloading large items such as furniture and appliances.

Direct Reports:

Truck Assistant(s) and volunteers assigned to truck operations

Job Types: Full-time, Permanent

Pay: Up to $50,000.00 per year

Benefits:

On-site parking Paid time off
Work Location: In person