Company Description
At McDonald\'s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.
Position Title: Restaurant Technology Escalation Consultant
Department: Technology
Position Band: Supervisory/Consultant (Global Grade 3)
Type of Position: Full-time, Permanent
The Opportunity
How would you like to work for the #1 quick service restaurant operation in the world?! The Technology team is hiring a Restaurant Technology Escalation Consultant.
The Restaurant Technology Escalation Consultant is responsible for centralizing and focusing the efforts, coordination and communication surrounding our Technology Escalation processes. Improving the quality of our technology services via a targeted emphasis on prioritization, recovery and minimized down-time for key technologies in our restaurants will be critical in this role. This role also directly supports the organization\'s operational objectives, allowing the restaurants to focus on the guests, not the technology in the restaurants.
Principal Accountabilities: In addition to following McDonald\'s policies and procedures, principal accountabilities include, but are not limited to:
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