Job Description

About Us

The Chickenburger

The Chickenburger is an iconic quick-service restaurant located in Bedford, Nova Scotia, and is the longest-running drive-in diner in Canada, serving the community since 1940. Known for its nostalgic charm and commitment to quality, The Chickenburger offers classic, made-to-order menu items, including its signature chicken burgers, fresh-cut fries, hand-spun milkshakes, and a variety of comfort food options. The restaurant prides itself on delivering exceptional customer service in a family-friendly environment, catering to both long-time patrons and new visitors. As part of the Micco Companies portfolio, The Chickenburger plays a key role in the company's commitment to preserving Nova Scotia's local food heritage while fostering a welcoming and inclusive workplace for its employees.

Position Overview

The Supervisor position at The Chickenburger is critical to maintaining smooth daily operations, ensuring quality food service, and delivering an exceptional customer experience. As a fast-paced, high-volume quick-service restaurant with a long-standing reputation in the community, The Chickenburger requires strong leadership at all times to oversee staff, uphold food safety and quality standards, and provide excellent service to customers.

Primary Duties & Responsibilities

Structure, deploy and engage the team to ensure all duties are completed efficiently each shift. Manages, balances, and takes overall responsibility for cash management during the shift. Provides excellent customer service by greeting guests, taking orders, and processing payments. Demonstrates the ability to work under pressure while maintaining a calm demeanour. Manages appropriate inventory levels during shifts in varying stations. Prepare food and drinks with efficiency. Trains, coaches and develops the team, keeping them growing and motivated. Expedite and assemble orders for prompt service. Maintains the cleanliness of the store, ensuring a safe environment for guests, crew members, and oneself. Any other duties as required.

Qualifications & Essential Skills

Communication

You have an exceptional ability to communicate with customers and the employees you manage You take the time to listen to and understand customer and employee needs You are able to speak clearly and concisely to get information across
Teamwork

You enjoy working with and helping others You have the ability to take notice when colleagues need assistance You are service-oriented by actively looking for ways to help people
Leadership

You have the ability to lead a diverse group of employees Positive attitude Commitment to continuously improving, personal growth and development Ability to provide constructive feedback in a respectful manner
Problem Solving

Decisive and critical thinker in a fast-paced environment

Experience

Proven experience in managing people (within the hospitality industry preferred)

Education

High school diploma or equivalent

Work Schedule

Full-time, weekdays, weekends, evenings

Working Environment

Position works in a quick-service restaurant environment interacting with the public. Physical requirements include lifting and standing for prolonged periods of time.

Compensation

$16.70/hour to start

Benefits

Employer product discounts Free membership to Palooka's Executive Fitness Additional partner discounts Opportunities for additional leadership

Language(s)

English fluency required

Job Type: Full-time

Pay: From $16.70 per hour

Expected hours: No less than 30 per week

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off Store discount Vision care
Application question(s):

Are you able to work rotating shifts including evenings, weekends and holidays?
Experience:

Restaurant Supervisory: 1 year (required)
Work Location: In person