Job Description

Job Summary

Smugglers is seeking a dedicated and motivated Shift Leader to join our team. The ideal candidate will play a crucial role in ensuring smooth operations during their shift while providing exceptional customer service and leading the team effectively. This position requires strong leadership skills, a passion for hospitality, and the ability to manage various tasks in a fast-paced environment.

Responsibilities

Supervise and coordinate daily operations of the team to ensure efficiency and high-quality service. Provide training and support to staff in food handling, food preparation, and customer service best practices. Ensure compliance with health and safety regulations in food service operations. Handle cash transactions accurately using the POS system and manage cash handling procedures. Address customer inquiries and resolve any issues promptly to maintain high satisfaction levels. Assist in inventory management, including ordering supplies and maintaining stock levels. Foster a positive work environment that encourages teamwork and collaboration among staff.

Skills

Strong leadership abilities with experience in supervising team members. Excellent customer service skills with a focus on hospitality. Knowledge of food handling and food preparation techniques. Familiarity with POS systems for efficient transaction processing. Ability to manage cash handling procedures accurately. Effective communication skills, both verbal and written. Strong problem-solving skills with the ability to think quickly in fast-paced situations.
Join the Smugglers team as a Shift Leader where you can make an impact by leading your team to success while ensuring an outstanding experience for our customers!

Job Type: Part-time

Pay: $16.00-$22.00 per hour

Expected hours: 8 - 32 per week

Additional pay:

Tips
Benefits:

Discounted or free food On-site parking
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Work Location: In person

Application deadline: 2025-08-08
Expected start date: 2025-08-15