Job Description

The Heritage Inn Hotel & Convention Centre is hiring!

Please only apply for this position if you have a valid SIRS certificate or will acquire it before joining the team

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item


Serving and ensuring guests meals are pleasant and enjoyable


Clear and reset tables


Check tables for proper setting and supplies


When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways


Handle financial transactions within the restaurant during his or her shift


Provide a reconciliation of cash, charges and floats throughout the shift


Keep work area stocked, organized and clean at all times


Respond to guest concerns and complaints quickly and efficiently


Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary


Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times


Ability to work cooperatively


Must have physical stamina to maintain a rigorous pace of work


Must know how to operate and perform routine maintenance on equipment located in the restaurant


Apply safe work practices where established


Must be available to work evenings and weekends


Must be able to stand for long periods of time


Must abide by the dress code standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints


Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems

Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS) is necessary

Industry Experience:

Minimum one-year previous experience as a server

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.


Job Types: Full-time, Part-time


Additional pay:

Tips

Benefits:

Discounted or free food On-site parking

Schedule:

Day shift Monday to Friday Night shift Weekends as needed

Experience:

serving: 1 year (preferred)

Licence/Certification:

Smart Serve, SIR or equivalent (required)

Work Location: In person