Job Description

Education:

Operational Management:

Job Overview:

We are seeking an experienced and motivated

Restaurant Store Manager

to oversee daily operations, ensure exceptional customer service, and lead a team of staff in a fast-paced dining environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering high-quality food and service.

Responsibilities & Duties:

Plan, organize, and evaluate daily restaurant operations. Establish work methods and schedules to meet service demands. Supervise and coordinate staff activities in food preparation, portioning, and service. Ensure compliance with health, safety, and sanitation regulations.

Staff Supervision & Training:

Train, supervise, and motivate a team of 3-4 employees. Schedule shifts, assign duties, and monitor staff performance. Hire and onboard new food service staff as needed.

Customer Service & Quality Control:

Address customer complaints and concerns promptly and professionally. Maintain high standards of food quality, presentation, and service. Foster a welcoming and efficient dining experience.

Financial & Inventory Management:

Prepare budgets, cost estimates, and control expenditures. Balance cash registers, complete daily reports, and manage financial records. Monitor inventory levels, order supplies, and minimize waste.

Administrative Duties:

Maintain records of stock, sales, repairs, and wastage. Prepare and submit operational reports as required.

Qualifications & Requirements:

Secondary (high) school diploma required; college/CEGEP or equivalent experience preferred.

Experience:

1-2 years of supervisory experience in restaurant. Knowledge of food service operations, safety standards, and inventory control.

Skills & Abilities:

Strong leadership and team management skills. Excellent communication and customer service abilities. Ability to work under pressure in a fast-paced environment. Physically capable of standing/walking for extended periods. Attention to detail and problem-solving skills.

Work Conditions:

Fast-paced, high-pressure environment. Combination of sitting, standing, and walking. Flexible schedule, including evenings, weekends, and holidays as needed.
Job Type: Full-time

Pay: $19.00 per hour

Benefits:

Discounted or free food Flexible schedule On-site parking
Ability to commute/relocate:

North York, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What is your current address?
Experience:

Restaurant management: 1 year (preferred)
Work Location: In person