Job Description

A&W Restaurants (Island Burgers Inc.) in Victoria, BC, is looking for a permanent full-time Assistant Manager to start immediately at our Shelbourne Street location. (3667 Shelbourne Street., Victoria, BC V8P 4H1)
Base Salary: $44,000 annual. Total Potential Compensation: $49,900
Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.
The McMurray Group is a franchise company with A&W restaurants extending across Western Canada. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.
ROLE
The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.
RESPONSIBILITIES
Operations

• Balance key goals - high quality, speed of service and cost control through effective management of the operating system
• Maintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is needed
• Schedules staff, including self, and assigns shift roles and responsibilities
• Knowledge of workplace climate goals and ensuring they are practiced daily

Human Resources

• Trains, develops, confronts poor performance
• Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goals
• Ensures Employment regulations are maintained on a daily basis
• Documents critical incidents and reports them to key individuals

Financial

• Completes daily, weekly, and period accounting administration as directed by the manager
• Manages inventory control, ordering, cost control and weekly inventory counts as directed by the manager
• Applies cash policies and food cost management principles

Customers

• Ensures that cleanliness standards and safe food handling practices are met
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
• Assists Manager with local store marketing
• Manages accidents or complaints, implementing service recovery program
• Ensures teams appearance is up to standard

QUALIFICATIONS

• 3 years experience in a restaurant supervisory role
• Secondary School Certificate
• Strong interpersonal skills and proven leadership
• Expertise in all restaurant positions
• Complete knowledge of restaurant Operating Systems and Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERRED SKILLS

• Acceptable oral and written English communication skills
• Acceptable mathematical skills
• Ability to train and coach others in a 'hands-on' approach; imparting knowledge
• Competent in Microsoft 365 Business applications
• Ability to lead meetings

ADDITIONAL NOTES
Physical Demands

• Standing and walking for extended periods.
• Some heavy lifting

Job Posted: June 19, 2025
How To Apply:
Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.
We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).
If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.
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