Job Description

Job Overview

We are seeking a dedicated and proactive Assistant General Manager to join our team. In this role, you will support the Franchisee/ General Manager in overseeing daily operations, ensuring exceptional service delivery, and driving business success. The ideal candidate will possess strong leadership skills, a commitment to excellence, and the ability to motivate and guide a diverse team.

Responsibilities

Oversee FOH operations, including scheduling, cash handling, and inventory control. Manage alcohol ordering, waste reduction, and vendor relations to optimize costs. Develop and execute local store marketing, social media campaigns, and community events. Ensure a guest-first approach with consistent service standards. Monitor online reviews and implement service improvements. Hire, train, and coach FOH staff; conduct performance reviews and recognition programs. Enforce food safety, cleanliness, and AHS/AGLC compliance. Ensure 100% adherence to the franchisor & company's policies and Alberta Labor Laws. Maintain audit readiness (CBSA/Steritech) with zero P1 issues.

Experience

3+ years management experience in a franchise or corporate restaurant. Boston Pizza FOH experience strongly preferred. Pro-Serve, First Aid, and Food Safety certifications required. Strong leadership, problem-solving, and communication skills. Flexible to work evenings, weekends, and holidays.
Join us as we strive for excellence in our operations while providing outstanding service to our customers. If you are passionate about leadership and operational success, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Additional pay:

Bonus pay Tips
Benefits:

Paid time off
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Work Location: In person