Job Description

Description :Resource Lead - Education, Clinical Excellence and Quality Team - Calgary , ABCBI Health is Canada\xe2\x80\x99s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients\xe2\x80\x99 lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins. Learn more at .Remote work not an option.About this opportunityThe Resource Lead \xe2\x80\x93 Education, Clinical Excellence and Quality Team within CBI Home Health will support the Education Team to achieve outcomes dedicated to safe, quality care while ensuring that the Education Department meets or exceeds education metrics meets or exceeds standards set by the organization and external stakeholders. As a Resource Lead- Education administrative obligations will be met that align with best practice guidelines as well as health & safety provisions to overall meet individual staff needs. They will work closely with the Nursing Education team to provide support with onboarding, risk management and general program support activities that will enable Nursing Educators to focus on their regulated and unregulated staff in the provision of service and clinical excellence.Take a inside look at what you\'ll do each day

• Monitors and updates New Employee trackers (General orientation and site-specific tracker).
• Work closely with Talent Acquisition team to support a positive onboarding experience.
• Coordinate and communicate to new employees their Orientation schedule and instructions.
• Schedules TB Mantoux Skin Tests, prepares supplies and necessary documents.
• Monitors equipment supply including TB Skin testing supplies, mobile device inventory and reprovisioning.
• Assists Education team with scheduling of education sessions, booking 1:1 Educator support. Prepares and sends out communication to staff with expiring qualifications such as Mandatory Education.
• Oversees education session attendance lists, updates UKG/AlayaCare.
• Assists Education team with Education Metrics reporting, assists with planning of education delivery.
• Review and advise Education team of trends identified on Quality Outcome reports.

What you will need to be successful

• A post-secondary education in mental health, medical office / business administration considered an asset
• 1 to 2 years\xe2\x80\x99 experience in a reception or customer service role within the developmental sector
• Well-developed skills using Microsoft Office (Word, Excel, Teams, Outlook) and a publishing program
• A professional customer service attitude
• Time management and prioritization skills
• Effective problem-solving skills
• Great oral and written communication skills

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About UsFor millions of Canadians, CBI Health is where better begins. We are Canada\xe2\x80\x99s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients\xe2\x80\x99 lives and help shape healthcare for the better. Learn more at .CBI Health is proud to be recognized by Deloitte as one of Canada\xe2\x80\x99s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.Our commitment to diversity, equity and inclusionCBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

CBI Health