Job Description

Be a Leader in Empowering Youth and Building Brighter Futures

Are you passionate about supporting youth from government care and vulnerable mothers? Do you thrive in a collaborative, community-focused environment where leadership, creativity, and purpose come together? Aunt Leah's is seeking a compassionate and motivated

Resource Center & Pre-Employment Life Skills Program Coordinator

to lead impactful programming that fosters independence, belonging, and success for young people transitioning out of care.

This

supervisory position offers 4 weeks of vacation to start

, along with extended health and dental benefits (50/50 employer-employee split). Aunt Leah's is proud to be a

2024 Top 100 Charity

,

5-star rated by Charity Intelligence

,

CARF-accredited

, and a certified

Living Wage Employer

-- committed to fostering a supportive, inclusive, and high-impact work environment.

Job Summary:

The

Resource Center & Pre-Employment Lifeskills Coordinator

provides leadership and oversight of Aunt Leah's

New Westminster Resource Centre

, a vibrant, trauma-informed space supporting youth from foster care and vulnerable mothers. This supervisory role manages a range of integrated life skills and employment-readiness programs -- including

Bootstraps, Food Security, Branches, Lifeskills Workshops, and Sharing Circle

-- with a focus on meeting basic needs, building confidence and connection, and developing the life skills necessary for long-term self-sufficiency.

The Coordinator is responsible for overseeing day-to-day operations of the Resource Centre and directly supervising staff involved in Life Skills and Bootstraps programming. In collaboration with the Director of Training & Lifeskills, the Coordinator also supports the supervision and daily guidance of the Resource Center Administrator. With strong organizational and managerial skills, this role leads program planning, delivery, evaluation, and reporting. The Coordinator also builds and maintains partnerships with community and employer stakeholders, and contributes to strategic planning and program development in alignment with Aunt Leah's mission and funding requirements.

Reports To:

Director of Training and Lifeskills Programs

Compensation:

$33.00 / hr.

Qualifications:

Minimum 2 years post-secondary education in Social Services, Education, or a related field, and/or a relevant combination of education and experience combined with general suitability

Minimum 2 years experience in program coordination and staff supervision

Experience supporting youth from government care and marginalized populations

Requirements:

Satisfactory Criminal Record Check (including vulnerable persons) and Local Police Information Check

MCFD clearance

Assets:

A valid BC driver's license, access to a vehicle with $5,000,000 in business liability insurance, and clean driver's abstract

Food Safe Certification

Mental Health First Aid Certification

Knowledge of Motivational Interviewing

Knowledge, Skills & Abilities (KSA):

Knowledge of trauma-informed practice and cultural safety

Excellent communication, organizational, and facilitation skills

Strong leadership and team supervision skills

Ability to support diverse learning styles and deliver programming in non-traditional environments

Experience in community engagement and partnership development

Proficient in data tracking, reporting, and outcomes-based evaluation

Ability to support youth in achieving life skills and employment-related goals

Understanding of logic models, theories of change, or outcomes-based programming in community or youth services

Key Duties and Responsibilities:

Leadership of Resource Space & Life Skills Programming

Oversee day-to-day program operations of the New Westminster Resource Space Provide leadership in coordinating drop-in services, workshops, case management supports, and scheduled programming Lead and coordinate life skills programming including Food Security, Lifeskills Workshops, Social Activities, and Sharing Circles Supervise volunteers supporting Life Skills programming and drop-in services Set and monitor targets for scheduled activities and overall program engagement Coordinate with external and internal partners delivering services in the Resource Center Manage space scheduling, participant flow, and safe operations

Pre-Employment Life Skills & Bootstraps Programming

Plan and deliver experiential life skills and employment readiness training Ensure programming supports diverse learning styles and non-classroom environments Deliver or connect participants to workshops on customer service, point of sale, inventory, communication, leadership, professionalism, and time/task management Coach youth through job readiness and connect to employment and/or educational pathways Partner with the Education Department in shared intakes and information sessions on Aunt Leah's Education and Employment Services, ensuring funding eligibility assessments are completed for individuals in both departments

Staff Supervision & Team Leadership

Supervise staff involved in Life Skills and Bootstraps programming Collaborate with the Director of Training & Lifeskills to support the supervision and day-to-day guidance of the Resource Center Administrator Facilitate regular team meetings, individual coaching, and performance reviews Support staff to deliver programming that aligns with trauma-informed practice and the organization's outcomes framework, including increasing youth confidence, life skills, and readiness for next steps

Community Engagement & Partnerships

Build and maintain partnerships with community agencies and employers Coordinate service provision and facilitate referrals Advocate for participants and ensure equitable access to services Integrate youth voice and feedback, including through Youth Advisory Committee engagement, to inform programming and strategic direction Support culturally grounded programming and ensure space for cultural safety, connection, and healing

Program Planning, Evaluation & Administration

Develop and maintain program guidelines and procedures Track participation, outcomes, and program statistics Complete reports for funders and internal reporting (monthly, quarterly, and annual) Contribute to budget planning and monitor program expenditures Align program activities with the Resource Centre's Theory of Change, ensuring outputs and outcomes support long-term goals of housing stability, income generation, and community connection Use logic model indicators to track progress and inform continuous program improvement

Working Conditions:

This position may require working occasional evenings and weekends and travel to various locations within Metro Vancouver

Works primarily in an office setting from the New Westminster head office

Hours of work - 37.5 hours per week (7.5 hours a day) generally Monday to Friday (9:00 am to 5:00 pm); with the ability to be flexible as per business needs

On-call as scheduled on the on-call roster

Living Wage Employer:

As a certified living wage employer, we are committed to compensating our employees a living wage that allows working families to support the healthy development of their children and participate in the social, civic, and cultural lives of their communities. Embracing a living wage policy aligns with our Strategic Goals and provides our staff a great place to work.

We Offer:

A comprehensive benefits package that includes dental, extended health care including vision care and prescription, RRSP matching, generous vacation and personal time package.

To Apply:

Please send your resume and cover letter, quoting

Resource Center & Pre-employment Lifeskills Program Coordinator.

Short-listed candidates will be contacted for interviews.

We encourage qualified people of all gender expressions and identities, sexual orientations, visible minorities, Indigenous persons, and persons with disabilities to apply if you are interested in supporting our mission and mandate.

#INDHP

Job Types: Full-time, Permanent

Pay: $33.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match Vision care
Application question(s):

This position is NOT remote. This position is primarily worked out of our New Westminster Office; this position may require travel to various locations within Metro Vancouver. Are you able to meet this requirement? YES or NO
Experience:

program coordination and staff supervision: 2 years (preferred)
Work Location: In person