The Aboriginal Health & Wellness Centre of Winnipeg, Inc. is accepting applications from qualified persons for the
Resolution Health Support Worker position.
AHWC is committed to achieving employment equity, therefore encourage applicants to self-declare in cover letter if Indigenous (First Nation, Status and Non-Status, Metis and Inuit)
Working under the general direction of the Senior RHSW, the Resolution Health Support Worker (RHSW) provides services and support to Indian Residential School Claimants who are involved in the Alternative Dispute Resolution (ADR) or litigation process.
Duties and Responsibilities
On a continuous basis, ensure that the programs, activities and achievements of the Alternative Dispute Resolution Program (ADR) remain consistent with, and complementary to, the established goals, objectives and standards of the Program.
Administer initial assessment instruments and techniques to all prospective participants; for the purpose of determine suitability for program participation and needs identification for further interaction and support.
The RHSW works in collaboration with Health Canada, First Nations and Inuit Health Branch to provide the mental health and emotional support to meet the needs of the eligible ADR claimants.
Provide frontline professional, emotional and psychological support to claimants and act as a key resource for all parties involved in a resolution/litigation process
Identify claimant support needs (therapeutic and traditional healing), recommend appropriate support responses by referring IRS claimants to Health Canada regional staff for a determination of their eligibility to qualify for professional counseling services (i.e. approved HC mental health providers or recognized traditional Elders),
Raise awareness and informal claimant about previously established community based healing and wellness programming (NNADAP, Aboriginal Healing Foundation projects, treatment centers, etc.),
Ensure claimants are aware of their scheduled hearing sessions or litigation event (s) and are able to access financial resources to bring a support person (s) to their hearing session,
Provide emotional support services to claimant pre, during and post resolution processes: develop an after-hours response strategy and on-call resources such as therapists, crisis line, traditional Elders: assist in the development of follow-up services and after-care plans,
Build relationships and/or liaise with National Resolution Framework stakeholders (plaintiff, counsel, government, churches, adjudicators, etc.) to ensure that all stakeholders are aware of and make use of the health support services that are available to residential school claimants,
Build networks and relationships with Aboriginal and non-Aboriginal groups at the community level while promoting awareness of the National Resolution Framework and IRS issues,
Build relationships with other Resolution Health Support Workers (RHSW) nationally to develop a forum for discussion of best practices and sharing of approaches and experiences,
Develop a work plan during the orientation period. This work plan will be updated quarterly due to the dynamic nature of the time lines of the litigation and ADR processes. Also, the work plan may be revised to reflect the changing regional priorities,
Monitor ongoing contact and interaction of assigned constituents on a regular basis for the purpose of conducting detailed case reviews including assessing actions or activities initiated by the RHSW, monitoring progress of action plans, and evaluating both interim and long-term strategies and support for the ADR claimants,
Prepare and submit monthly program updates and assessments, Health Canada input and reports and other information and statistics that may be required to evaluate the activities of the ADR Program.
Qualifications
Master's or Bachelor degree in Social Work or equivalent degree with a principal emphasis on Criminal Studies with demonstrated experience providing mental health services.
Possess a current Province of Manitoba Driver's License and a suitable vehicle for work-related transportation. Ability to travel extensively in the Province of Manitoba and Nationally, as required. Must be willing to work a flexible schedule
Efficiency in the operation of a personal computer, including the use of word processing software and spreadsheet applications and other general office equipment.
Excellent communication, both written and oral skills as well as interpersonal skills.
Demonstrated proficiency in conducting individual / group counseling, leading group presentations and dealing effectively with situations of conflict and stress.
Demonstrated capacity to function effectively in a working team environment as well as be self-directed and able to work independently.
Demonstrated experience and ability to plan, perform, and assess independent fieldwork development and maintenance of effective direct constituent relations and maintaining accurate case records.
Demonstrated ability to perform multiple tasks concurrently within a fast-paced, high stress environment.
Ability to communicate in an Aboriginal language(s) and/or previous exposure to Aboriginal communities and cultures would be a definite asset.
We thank all who apply and advise that only those selected for further consideration will be contacted*.
Hours of Work: 8:45 AM - 4:30 PM - Monday to Friday
Please provide a cover letter and resume to:
Paul Duguay
Director of Human Resources
215 - 181 Higgins Avenue
Winnipeg MB R3B 3G1
Fax: (204) 925-3632
Deadline date: Posted till Position Filled
Job Type: Full-time
Pay: $29.86-$33.65 per hour
Work Location: In person
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