Job Description

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Residential Leasing Agent
Edmonton, AB, Canada
Full Time
Rental Living
Experienced
Are you Bold?
Work for an organization that puts community at the heart of everything it does. Embrace work that is challenging, hard, dynamic, and fulfilling. Be a driver with a grit and determination that is deliberately sought. Build strong relationships with smart, knowledgeable, and diverse people.
Residential Leasing & Tenant Coordinator
The Residential and Leasing Tenant Coordinator is the liaison between property owners and tenants. You will find new tenants, schedule tours of available units, and coordinate lease agreements.
What we look for?

• Minimum two years of residential leasing experience an asset.
• Retail management experience an asset.
• Experience with the Yardi Voyager or Yardi Rent Caf\xc3\xa9 systems an asset.
• Must be available to work a flexible schedule, including evenings and weekends as required.
• Must have own reliable transportation as locations may vary.
• Knowledge of the Alberta Residential Tenancy Act is an asset.
• Excellent verbal and written communication skills.
• Excellent interpersonal, sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Desire for continuing education and personal development.

What will you do?
Attend to ongoing rental of vacant residential suites.

• Process suite rental applications, complete credit checks and other reference checks, and administer tenancy agreements.
• Look after the renewal of suites with leases expiring. Complete suite inspection prior to approval of renewal.
• Ensure residential tenants are abiding by the terms of their lease agreement including paying rent and following all building rules and regulations.
• Advise the Operations Manager on adjustments of rental rates to reflect market at date of renewal. Complete and administer tenancy agreements.
• Coordinate with the residential building operator the move in and move out of residents to the building.
• Maintain a high level of customer satisfaction through timely response to enquiries and coordination with building operator for maintenance issues.
• Respond to telephone and email queries regarding residential vacancies, filing and other related office duties as required.
• Enter tenant leasing information into the Yardi Voyager property management software.
• Maintain updated tenant information in Yardi system.

Assess marketing platforms.

• Assess rental rates with those of competitors in the marketplace and make recommendations to senior management on adjustments on a monthly basis.
• Maintain unit rental listings on Kijiji, Rentfaster, 4 Rent and any other appropriate marketing platforms.
• Identify residential leasing opportunities and generate referrals for the companys existing rental portfolio.