Job Description

Employment Opportunity:

Residential Housing Support Worker

The West Central Women's Resource Centre (WCWRC) provides services and programming to women, gender diverse people and their families in the West Central neighbourhood of Winnipeg. WCWRC is women centered and practices empowerment, inclusion, harm reduction, multi-level, and community economic development philosophies to support women experiencing poverty, homelessness, mental illness, violence, substance use or participating in sex work.

The West Central Women's Resource Centre is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of the community we serve. Persons with relevant lived experience, Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions are encouraged to apply and will be prioritized. We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs.

Position Summary:

The Residential Housing Support Worker will support all tenants moving into designated permanent housing units in connecting to internal and external services, navigating systems, providing advocacy where required and working with community members to reach their goals.

Accountability:

The Residential Housing Support Worker is responsible to and will be supervised by the Manager of Residential Support Services. To ensure appropriate accounting of hours worked, completed timesheets are to be submitted bi-weekly, by payroll date, to the Manager of Residential Support Services. To enhance the staff team and to be accountable to one another attendance at staff meetings, program meetings, and trainings is required.

Start Date:

ASAP

Salary: $24/hour + shift premium

, 6% vacation pay, plus a benefits package and matched RSP after 3 months

Time requirement:

40 hours/week, Shifts are Sunday - Thursday or Tuesday to Saturday, evenings from 3:30pm-12:00pm, overnights from 11:30pm-8:00am

Closing date:

Open until filled

Duties and Responsibilities:

Residential Supports

Make connections and build relationships with residents, getting to know their needs and goals Build relationships between residents through coordinating of regular meetings and community activities Connect residents to internal supports including housing, gender-based violence supports, cultural programs and volunteer opportunities Liaise between residents and their case worker after hours, to ensure continuity of care outside of office hours Coordinate skill building and informational workshops Support participants to prepare for meetings, as planned with their case worker, and accompany to offer support as needed Attend weekly case management meetings with the Residential Support Services Team

Administration

Maintain organized files and records of activity regarding work with residents Oversee and track programming budget

Other

Participate in relevant WCWRC and community meetings with peers as assigned Actively participate in WCWRC staff retreats, trainings and meetings Other duties as assigned

Knowledge, Skills and Abilities

Essential

Solid grounding in harm reduction, trauma-informed care, and empowerment-based approaches Excellent interpersonal skills and the ability to build trust and rapport with clients and community partners Strong crisis intervention skills Excellent verbal and written communication skills with strong interpersonal skills; Demonstrated understanding of working with marginalized communities through an anti-oppression lens and an awareness of the social determinants of health Professional, responsible, and discreet when handling sensitive and confidential information Experience working collaboratively with a variety of community organizations and service providers Exceptional organizational and time management skills with the ability to manage a dynamic caseload Self-motivated and able to work independently with minimal supervision Strong organizational skills with attention to detail Proficiency in Microsoft Office and Outlook Strong ability to work collaboratively in a diverse staff team Open and willing to work within WCWRC's values

Preferred

Lived experience of overcoming housing insecurity, homelessness, poverty and/or marginalization strongly preferred

Experience providing housing support services to marginalized or at-risk populations Experience working within the non-profit sector Knowledge of EIA, housing systems and the Residential Tenancy Act would be considered an asset Experience working collaboratively with community organizations

Class 5 drivers license and access to a vehicle an asset

Work Conditions

Evenings or Overnights There is a risk of exposure to potentially unpredictable behaviors and situations
Please submit resume and cover letter to the attention of the Personnel Committee with the title of the position in the subject line.

By email:

mareike@wcwrc.ca

Mail:

Mareike Brunelli C/O West Central Women's Resource Centre
640 Ellice Avenue, Winnipeg, MB R3G 0A7

We thank all applicants but only candidates being considered will be contacted.

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

Casual dress Dental care Employee assistance program Extended health care Paid time off RRSP match
Work Location: In person