Job Description

JOB TITLE

Hospice Director

Full time salaried, 35 hours per week

Work location: 430 Winston Churchill Blvd, Oakville, Ontario L6J 7X2

24/7 operation. Flexible schedule necessary to provide support and connect with staff and attend internal and external meetings.

REPORTS TO

Board Chair

POSITION SUMMARY

Responsible for the overall leadership and management of Ian Anderson House (IAH), including the development, delivery and evaluation of programs and services. Represent IAH in relationships with community and other external partners.

DUTIES AND RESPONSIBILITIES

Board Relations

Collaborate with the Board of Directors to prepare strategic plans and annual objectives

Develop annual budget for Board approval

Prepare periodic reports for review by the Board

Attend Board meetings as required

Operations

Manage the day-to-day operations of IAH

Promote teamwork and facilitate open communication among employees, agency staff, volunteers and the Board

Review, develop, implement and evaluate organizational policies and procedures required for effective program delivery

Ensure that the requirements of IAH's accountability agreement with Ontario Health are met

Monitor and evaluate the performance of agencies providing nursing and PSW staff

Support the efforts of the Volunteer Coordinator in recruitment, performance monitoring and recognition activities

Participate in fundraising initiatives in collaboration with the Events Coordinator

Connect with and provide support to staff on evenings, weekends and holidays as required

Share on-call duties with Home Coordinators for any clinical/staffing issues that may arise

Human Resources

Recruit, direct, organize, train and develop, motivate, supervise, and formally evaluate the work of IAH clinical and administrative staff

Maintain a positive, healthy and safe work environment

Oversee the implementation of Human Resources policies, procedures and practices

Review and approve staff time sheets

Conduct performance reviews for all staff

Develop and review job descriptions for all positions

Provide opportunities for professional/personal development of staff and volunteers

Provide opportunities for staff debriefing

Community & External Relations

Represent IAH at community and professional activities to enhance the organization's community profile, performing speaking engagements as required

Develop and manage relationships with donors and coordinate completion of funding applications

Identify, develop and maintain collaborative, cooperative, and effective partnerships with other hospices, community health care partners, Ontario Health Teams and Ontario Health

Quality, Safety & Risk Management

Ensure compliance with all applicable legislation

Identify areas for quality improvement and risk mitigation for Board review

Implement appropriate corrective and preventive action

Professional Development

Keep current with trends in hospice palliative care

Build relationships with professional colleagues

Participate in opportunities for professional/personal growth

Other

Lead and participate in staff meetings

Attend IAH and third-party fundraising events

Perform, support and assist with the Home Coordinator role as required

CORE COMPETENCIES

Administration Skills

-Time management, accuracy, thoroughness.

Awareness

- Projects a warm, caring, empathetic attitude. Ability to remain calm. Honours professional boundaries.

Communication Skills

- Verbal and written. Excellent conflict resolution skills.

Management Skills

- Ability to motivate and work with others effectively. Ability to organize and delegate work assignments, set expectations, and monitor activity. Demonstrates positive attitude, energy and flexibility. Critical problem-solving skills.

Organizational Support and Leadership

- Promotes IAH culture. Creates a positive environment in which all team members are valued. Improves processes and services.

Personal Development

- Commitment to continuous learning.

Professionalism

- Strong work ethic, respect for others, accepts responsibility for own actions.

QUALIFICATIONS

Bachelor's degree in healthcare administration, nursing, social work, business management, or a related field (Master's degree or higher preferred)

Minimum of 5 years of experience in a senior management or leadership role, ideally within a healthcare, hospice or non-profit setting

Strong clinical background or significant experience in clinical operations

Experience in palliative and/or end-of-life care preferred

Experience in overseeing budgets

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

Casual dress On-site parking
Work Location: In person