Job Description

Who We Are



For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement



The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
:
The incumbent may take part in but is not limited to the below list of tasks

RESPONSIBILITIES:Ensure those entering the facility are not under the influence of alcohol or drugs Appropriately model healthy life skills and socialization to clients Provide support as needed to clients in residence, as well as clients and former clients by telephone Manage the safety and security of the building after office hours, evacuation, emergency management, and conduct Facility rounds Manage interpersonal crisis and conflict situations among clients Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team as required Train and supervise client chores as required Review and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, email reports as necessary, complete shift reports Maintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients and members of the public while on duty Effectively and safely manage distribution of client medications, as required Assist with admission and orientation of new clients if needed Answer doors, telephones and accept deliveries as necessary Prepare and serve meals and snacks Perform housekeeping duties as required Process client belongings on discharge if required Ensure that clients are following guidelines Stock housekeeping supplies as necessary Appropriately manage hazardous items such as cleaning supplies and sharps Conduct bag searches per policy Supervise client urine screens Admit new residents according to policies and procedures Complete rounds and room checks to ensure attendance and safety of clients


ORGANIZATIONAL RESPONSIBILITIES:Maintain a tobacco, drug and alcohol free lifestyle while on Salvation Army property Model appropriate dress that reflects a professional office environment Participate in all staff meetings by attendance and participation Represent The Salvation Army Hope Acres in a professional manner at all times Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible Read and adhere to the policies and procedures of Hope Acres Participate in staff development as required Work as an effective member of The Hope Acres Team


The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications and Certifications:
The successful applicant must have the following: Degree or diploma in one of the human services professions, Social Services/Mental Health preferred*
Education and/or experience in working with marginalized clients dealing with addictions, mental health, homelessness. Not a PSW role Alternate levels of education and experience may be considered


Experience and Skilled Knowledge RequirementsMinimum 1+ year working with individuals with concurrent disorders. Minimum 1+ year working with individuals in recovery/treatment Excellent oral and written communication skills Crisis/Conflict Management Skills Diversity awareness and appreciation Strong interpersonal skills Ability to work effectively as a team member Computer literate Pleasant, courteous and professional, respectful towards clients, public, students and staff. Demonstrated knowledge of standard office applications. Current Certification in First Aid and CPR, WHMIS training an asset Current Certificate in Crisis Intervention Satisfactory current Vulnerability Check Food handler's certificate an asset


Access to vehicle or transportation is must - no public transit available
Compensation:
The target hiring range for this position is $18.99 to $23.73 with a maximum of $28.48.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.