Job Description

OBJECTIVES:

To function responsibly as a member of the Centre's staff team through maintaining the safety and security of clients, completing accurate documentation, and ensuring the smooth functioning of the facility.

RESPONSIBILITIES:

Ensure those entering the facility are not under the influence of alcohol or drugs

Appropriately model healthy life skills and socialization to clients

Provide support as needed to clients in residence, as well as clients and former clients by telephone

Manage the safety and security of the building after office hours, evacuation, emergency management, and conduct Facility rounds

Manage interpersonal crisis and conflict situations among clients

Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team as required

Train and supervise client chores and work therapy as required

Review and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, email reports as necessary, complete shift reports

Maintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients and members of the public while on duty

Effectively and safely manage distribution of client medications, as required

Assist with admission and orientation of new clients

Answer doors, telephones and accept deliveries as necessary

Assist with preparation and service of meals as necessary--willing to act as casual cook in absence of cook(s)

Perform housekeeping duties as required

Participate in team interactions and decision making, as required

Process client belongings on discharge

Ensure that clients are following guidelines

Stock housekeeping supplies as necessary

Appropriately manage hazardous items such as cleaning supplies and sharps

Conduct bag searches when necessary

Supervise client urine screens, breathalyzers as required

Admit new residents according to policies and procedures

Complete rounds and room checks to ensure attendance and safety of clients

ORGANIZATIONAL RESPONSIBILITIES:

Maintain a tobacco, drug and alcohol free lifestyle while on Salvation Army property

Model appropriate dress that reflects a professional office environment

Participate in all staff meetings by attendance and participation

Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed

Represent The Salvation Army Hope Acres in a professional manner at all times

Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible

Read and adhere to the policies and procedures of Hope Acres

Participate in staff development as required

Work as an effective member of The Hope Acres Team

QUALIFICATIONS:

The successful applicant must have the following:

Degree or diploma in one of the human services professions, Social Services/Mental Health preferred -

THIS IS NOT A PSW ROLE

Education and/or experience in working with marginalized clients dealing with addictions, mental health, homelessness.

Alternate levels of education and experience may be considered

Minimum 1+ year working with individuals with concurrent disorders.

Minimum 1+ year working with individuals in recovery/treatment

Excellent oral and written communication skills

Crisis/Conflict Management Skills

Diversity awareness and appreciation

Strong interpersonal skills

Ability to work effectively as a team member

Computer skills in word processing and email

Pleasant, courteous and professional, respectful towards clients, public, students and staff.

Demonstrated knowledge of MS Office and email and internet applications.

Current Certification in First Aid and CPR, WHMIS training an asset

Current Certificate in Crisis Intervention

Satisfactory current Police Check and Vulnerability Check

Food handler's certificate an asset

Needs a reliable vehicle as public transportation is not available

Note: Multiple Roles available, part-time and casual -- must have evening, overnight and some weekend day availability. some benefits for Full and Part time positions

Part-time role is Friday, Saturday, Sunday 7am-7pm.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Job Types: Full-time, Permanent, Casual

Pay: $20.00 per hour

Flexible language requirement:

French not required
Schedule:

12 hour shift Evening shift Every Weekend Holidays Night shift On call Weekends as needed
Education:

DCS / DEC (preferred)
Experience:

addictions treatment: 1 year (preferred) mental health/concurrent disorders: 1 year (preferred)
Work Location: In person