Job Description

Position:

Residential Building Operations Manager

Location:

Calgary House @ TELUS Sky

As Residential Building Operations Manager, you'll lead all engineering and maintenance activities at Calgary House ensuring they align with Westbank's standards for operational excellence, sustainability, and tenant satisfaction. From mechanical and life safety systems to energy management and building infrastructure, you'll oversee daily operations while shaping long-term strategy. This role combines technical expertise, team leadership, and close coordination with tenants, ownership, and third-party partners.

Job Duties & Responsibilities:

Systems Management

: Oversee all building systems, including HVAC, electrical, plumbing, elevators, and lighting. Maintain operational uptime and manage vendor relationships for specialized systems.

Fire and Life Safety

: Ensure all fire alarm, sprinkler, emergency lighting, and life safety systems are tested, compliant, and fully operational. Lead annual drills and support emergency preparedness planning.

Preventive & Corrective Maintenance

: Develop and manage a structured maintenance program to ensure all critical building systems operate reliably. Track performance issues and address them proactively to minimize downtime and extend equipment life.

Energy & Sustainability

: Lead energy efficiency initiatives. Monitor utility usage and recommend upgrades or operational adjustments to reduce consumption and operating costs.

IT & Building Systems Integration

: Manage the Building Management System (BMS), access control, and other integrated infrastructure that supports operational efficiency and real-time monitoring of building performance.

Capital Planning & Project Oversight

: Collaborate with asset management and ownership teams to identify, scope, and prioritize capital improvement projects. Provide technical input on budgeting, procurement, and execution. Oversee implementation to ensure alignment with long-term asset strategy and operational standards.

Budgeting & Procurement

: Develop and manage the operations budget. Review and approve vendor contracts, scopes of work, and capital repair proposals.

Team Leadership

: Build and mentor a high-performing maintenance team. Set performance expectations, ensure safety training, and foster a culture of continuous improvement.

Flexibility

: Willing to take on additional responsibilities or special projects as needed to support building operations and team objectives.

Qualifications:

Highly organized -

Brings exceptional attention to detail and strong organizational skills.

Communication

- Fully proficient in English, both verbal and written.

Decision-making and problem-solving

- Responds quickly and effectively, using sound judgment to resolve issues.

Leadership

- Inspires commitment, loyalty, and motivation through clear direction and a culture of teamwork, safety, and mutual respect.

Coaching and mentoring

- Supports team development through ongoing learning, feedback, and professional growth.

Ethical conduct

- Demonstrates the highest standards of integrity and professionalism.

Technical proficiency

- Skilled in managing all building systems and comfortable with software used to monitor and optimize engineering operations.
Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

Dental care Extended health care Paid time off Vision care
Schedule:

8 hour shift Monday to Friday Weekends as needed
Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)
Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Experience:

Project management: 3 years (preferred) Facilities maintenance: 5 years (required)
Location:

Calgary, AB (required)
Work Location: In person