Job Description

Be part of the launch team for an exciting new luxury rental development -- a modern 226-unit apartment building featuring high-end finishes, premium amenities, and an exceptional resident experience. As our on-site Resident Manager, you will be the face of the property, ensuring smooth day-to-day operations, satisfied residents, and a vibrant, welcoming community.

Key Responsibilities

Tenant Relations - Build strong relationships with residents, respond promptly to inquiries, resolve concerns, and foster a positive living environment. Building Operations - Oversee daily operations, including cleaning, security, and maintenance schedules; ensure all common areas and amenities are in top condition. Maintenance Coordination - Handle routine maintenance requests, liaise with contractors, and manage minor on-site repairs. Administration - Maintain accurate records, issue notices as required, and assist with rent collection and reporting. Emergency Response - Act as the primary on-site contact for building emergencies, ensuring resident safety and swift resolution of issues.
Qualifications

Proven experience in property management, building operations, or hospitality. Strong communication and customer service skills. Organized, detail-oriented, and able to manage multiple priorities. Hands-on ability for minor maintenance/repairs is an asset. Basic computer literacy (MS Office, property management software). Knowledge of provincial tenancies legislation is preferred. Must reside on-site (accommodation provided).
Compensation & Benefits:

Competitive salary. On-site apartment included. Performance-based incentives. Professional development opportunities.
Clear criminal record check required.

Towers is committed to a workplace culture of respect and inclusion. We are committed to providing accommodations for people with disabilities through the interview process and during employment. If you require an accommodation during the interview process, please let us know so we can work with you to meet your needs.

Please include cover letter stating salary expectations, and resume in response to this ad. We thank all who apply but only those selected for interview will be contacted (no phone calls please).

Job Types: Full-time, Part-time, Permanent

Experience:

building caretaking: 1 year (preferred) Cleaning: 1 year (preferred)
Work Location: In person