has enjoyed success in the real estate industry for over 60 years. Our multifaceted company is known throughout southwestern Ontario for Auburn Developments a successful real estate development company, Auburn Homes for one and two-story condos, TerraCorp Management for residential and commercial property management, and Stonerise Construction for developing and building high-rises.
As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community partners, we continue to build our talented and committed team. Together, we work hard, we laugh, and we celebrate our successes. We are currently looking to fill the position of a
live-in
Resident Manager
at The Grand Trios rental community in Guelph.
:
We are seeking a live-in Resident Manager who is energetic, hard-working and detail- oriented to help manage one of Waterloo's most sought-after luxury apartment buildings. The Resident Manager is responsible for supporting the Property Manager in the property administration, light maintenance and providing excellent customer service to residents in a team environment.
Key Responsibilities:
Customer Service Focus
Maintain strong relationships with the residents with a focus on resident retention
Address tenant concerns and issues that may arise
Properly document all situations and solutions
Communicate with Property Manager, maintenance, and vendors
Serve all legal documentation when necessary
Perform light administrative duties and keep accurate records
Building Cleanliness and Maintenance
Ensure cleanliness of common areas, corridors, and amenity spaces
General grounds maintenance
Monitor and clean garbage area
Perform seasonal duties as required
Facilitate work orders and perform minor maintenance
Supervise trades people
Assist with move-ins/move-outs
Qualifications:
Previous experience as a Resident Manager is an asset
Excellent communication and customer service skills
Self-motivated with the ability to take initiative and work independently
Proven maintenance and cleaning skills
Intermediate computer skills
Ability to prioritize
Superior organizational and time management skills
Friendly and positive attitude with a professional demeanor
Hours:
Monday - Friday 8:00am - 5:00pm
On call rotation for some evenings and weekends
We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
Our organization is committed to employment equity and diversity at all levels. Further, we welcome those applicants with disability related needs and those in need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon being contacted.
Job Type: Full-time
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Schedule:
Monday to Friday
On call
Weekends as needed
Ability to commute/relocate:
Guelph, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
Salary expectations?
Experience:
Property management: 2 years (preferred)
Work Location: In person
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