About Aramark
At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.
The Resident Hospitality Excellence Specialist is responsible for the overall leadership and acts as a key liaison to our client(s) for Aramark. Providing support and guidance to the operations team, ensuring hospitality excellence is achieved through all departments within our client locations.
The position facilitates the alignment of goals, objectives and vision between Aramark and the Client(s), while acting as an advocate for residents and their families. The position will review existing service programs related to food, housekeeping, laundry, and all other hospitality services by measuring direct impact on the overall resident experience.
Job Responsibilities
Resident and Family Engagement, Client / Aramark Collaboration and Quality Control
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