Job Description

Employment Type:

Full time

Schedule:

Tuesday to Friday from 12:30 p.m. to 11:00 p.m. and Saturday's from 2:30 p.m. to 11:00 p.m.

Reporting to:

Resident Program Supervisor

City:

Calgary

Number of Positions to Fill:

1

RFR #:

1676



Reporting to the Resident Program Supervisor, the Resident Engagement Program Coordinator will support housing initiatives and programs. The Resident Engagement Program Coordinator will develop housing programs and ensure the physical, emotional, social, and spiritual safety of residents. Resident Engagement Workers on-site work collaboratively with the Resident Engagement Team, Property Management, Street Level team and other agency internal departments; and encourage resident independence, community engagement and housing stability.

DUTIES AND RESPONSIBILITIES:

Provide support and assistance to Resident Engagement team and Front Desk staff of the 1010 Centre Support clients with Resident Care Plans Develop and implement internal resident programming, work with other agencies to develop programming and group activities such as life skills that include but is not limited to culinary, hygiene, financial management, boundaries, and social community supports and planning for seasonal events Ensure that the development and implementation of service plans are consistent with program goals and of maximum benefit to residents and help Resident Engagement workers to assist residents with developing life skills such as cooking, cleaning, good hygiene and other skills Support a working relationship between the residents, Resident Engagement Team, Property Management, and other internal departments or external community supports as needed Knowledge of pertinent policies, standards and procedures and adhere to same. Takes immediate action to correct non-compliance, including safety protocols such as fire alarms and situations requiring emergency response; and completes and submits appropriate reports Support a dedicated team by providing clear and consistent support and promoting the team's success through orientation, mentoring and guidance, and performance management Oversee practicum student and summer internship placements in the Resident Program Develop and encourage resident`s in community engagement initiatives Advocate for needed services and assist residents in meeting the obligations of residency Maintain a minimum caseload of residents Abide by all Health & Safety protocols including completing a report for all incidents that occur, including near misses, in a timely mannerOther duties as required

MINIMUM QUALIFICATIONS AND SKILLS

Degree/Diploma in Human Services field or in the process of attaining same, or related work experience Understanding of homelessness and desire to work with marginalized individuals A passion for developing community and to be part of ending homelessness in Alberta Volunteer management experience considered an asset Program development experience is an asset Strong communication skills and ability to work within a collaborative team environment Strong administrative and computer skills Conflict resolution skills and ability to manage staff performance and crisis situations

WORKING CONDITIONS

This is a full-time position requiring some amount of schedule flexibility Fast-paced and demanding work environment Moderate physical effort: walking, climbing, standing, sitting, lifting, carrying Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive. + Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

ADDITIONAL REQUIREMENTS

As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer Employment Security and/or Vulnerable Sector Check required

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.

Please visit our careers page to see more job opportunities.