Job Description

Reporting to the Resident Care Manager, the incumbent is responsible for delivering holistic and resident centered care on a daily basis. The RCA provides personal and supportive care to residents to meet their physical, social and emotional needs. Key Responsibilities:

• Fulfills the duties and responsibilities of a resident care attendant with a pleasant demeanour focusing on upholding excellent customer service, recognizing the importance of maintaining these ongoing relationships with all our clients, inclusive of residents, families, guests, volunteers and staff.
• Maintains positive working relationships with the entire care team.
• Assists with all aspects of residents\xe2\x80\x99 activities of daily living, including, but not limited to, bathing, dressing, feeding, mouth/denture care, nail care, eye care, toileting and catheter care.
• Assists with turning, repositioning, lifting, transferring and ambulating residents as per resident\xe2\x80\x99s care plan.
• Delivers/serves resident meals; as well as prepares the dining room and follows through with clean up.
• Ensures residents receive adequate nourishment; assisting, supervising intake.
• Encourages residents\xe2\x80\x99 independence, wherever possible.
• Encourages and facilitates residents\xe2\x80\x99 participation in recreation and social wellness programs on a daily basis.
• Provides resident companionship.
• Documents all resident care that is provided, in an accurate and timely manner.
• Performs housekeeping and laundry duties as per facility protocol or to meet the needs of residents.
• Escorts residents, when required, to appointments, main dining room and resident care activities.
• Maintains a safe, clean environment, adhering to Safe Resident Handling practices.
• Observes and reports any changes in residents\xe2\x80\x99 health condition and/or behavior to immediate supervisor or, if not available, the RN Charge Nurse, the RCM or her designate, as deemed appropriate.
• Ensures written documentation and verbal reports are maintained as per Company Policy and Procedures, with respect to maintaining confidentiality and security.
• Fosters an environment of engagement, encouragement and safeguard to ensure residents\xe2\x80\x99 health and well-being is maintained, particularly for those seniors who are vulnerable and require guidance/support.
• Performs other related duties as required to ensure quality holistic resident care/service.
• Other assigned and/or related duties that ensure residents\xe2\x80\x99 needs are met.

Qualifications Abilities and Skills:

• Strong commitment to providing exceptional resident care.
• Ability to meet the physical requirements of the position.
• Excellent written, verbal and interpersonal communication skills in working with residents, families, the nursing team, as well as the general public.
• Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment.
• Demonstrates a strong desire to care for seniors, encouraging participation where possible in the activities of daily living, including the provision of one-on-one care where required.
• Demonstrated proficiency in ability to treat residents with respect, dignity and care.
• Professional, open, friendly, autonomous, team player, responsive and positive.
• Ability to apply tact, discretion and sound judgement.
• Trustworthy, reliable, dependable.
• Shows initiative and commitment to excellence.
• Maintains confidentiality of resident and staff information.

Experience, Training/Education and Work Record:

• High school diploma.
• Successful completion of a recognized Personal Care Attendant Certificate Program is preferred.
• 1-3 years\xe2\x80\x99 previous experience working as a Resident Care Attendant or equivalent position in the field of seniors\xe2\x80\x99 care/living and persons with disabilities.
• Successfully meets the necessary employee requirements as stipulated in the operational standards by the Department of Health & Community Services governing agencies with home support licenses.
• Current First Aid and CPR certification.
• Focus on resident-centered approach to care.
• Knowledgeable of the importance of and ability to comply with internal policies and procedures.
• Ability to follow direction and complete medical documentation.
• Ability to work in a flexible, resilient environment to meet the needs of residents.
• Energetic, enthusiastic, motivating, compassionate and caring person who has demonstrated passion to work with seniors.
• A satisfactory record of work performance and attendance is required.

Hours of Work:

• Hours will be based on a 12-hour rotational shift schedule for full-time employees, and will include days, weekends, and holiday coverage.

Rate of Pay:

• $20.37 per hour as per the current Collective Agreement
• An additional $1.00/hour to be paid to those employees who have received certification training as a Certified Personal Care Attendant, as defined in the Collective Agreement

Required documents prior to start date:

• Recent Code of Conduct with the Vulnerable Sector Check
• Current First Aid

Job Types: Full-time, Casual Salary: $20.37 per hour Benefits:

• Flexible schedule
• On-site parking

Schedule:

• 12 hour shift

Ability to commute/relocate:

• St. John\'s, NL: reliably commute or plan to relocate before starting work (required)

Experience:

• supportive care: 1 year (preferred)

Work Location: One location