Job Description

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In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.


Under the direction of the Manager or designate or the Program Coordinator and as part of a multi-disciplinary team, works as a consistent point of contact for the assigned housing or shelter program. Within the context of client and family-centered health care delivery and based on a philosophy of psychosocial rehabilitation and wellness enabling, oversees the day-to-day operation and maintenance of assigned residence or shelter. Promotes a safe, healthy and non-threatening environment that instills a sense of dignity and self-respect for all residents. Facilitates the access and egress process for the site program and assists in the development and implementation of program services. Participates in the planning, development, implementation, delivery, and modification of support services by responding to identified client needs, within the program's guidelines. Provides input into recovery plan development, evaluation and implementation. Utilizes and models the psychiatric and substance use recovery approach when working with clients. Motivates, assists, and instructs clients with the activities of daily living, reports clients' conditions, including reactions to medications. May be required to escort clients to off-site programs, appointments and other planned events. Provides input regarding clients' ability to assume self-care responsibility. Performs duties such as ensuring adherence to residence or shelter policies and procedures, supervising staff, ensuring residence maintenance and safety and creating statistical reports and completes administrative tasks required by the program.

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QUALIFICATIONS:

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Education, Training And Experience

Diploma in a related field such as Community Social Services with courses dealing with mental illness/addictions/special needs, their related housing issues and rehabilitation needs, and office administration. Minimum two years recent related experience working with people with Mental Health and Addictions issues, related housing and rehabilitation needs, and office experience, or an equivalent combination of education, training and experience.


Valid BC Driver's License. Certificates in Food Safe, CPR and First Aid.

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Skills And Abilities

Ability to communicate effectively, both verbally and in writing. Knowledge of mental illness/addictions/ special needs populations and their rehabilitation and housing needs. Ability to work independently and show initiative and creativity. Knowledge of the local housing options and associated issues. Knowledge of community development principles and community dynamics. Ability to deal effectively with individuals, family members and community contacts. Knowledge of general office procedures. Ability to exercise sound judgment, decision making and problem solving. Ability to supervise and lead others. Demonstrated ability to type and utilize word processing, spreadsheet, database and office communication software. Ability to promote positive change and independence. Ability to work cooperatively as part of a multidisciplinary team. Physical ability to perform duties.

Job Requirements:

https://jd.viha.ca/JD6040.pdf