Job Description

Reservations Agent

with

Marketing & Social Media

Location:

Whistler, BC

Start Date:

Early to Mid November

Job Type:

Full-Time

Wage:

Starting

$24+

, depending on experience

Blackcomb Snowmobile, a

family-owned and operated adventure company with over 30 years of experience

, in the Whistler area. We are seeking a proactive and organized

Marketing, Social Media & Reservations Agent

to join our team for the upcoming winter season -- and potentially beyond.

This unique hybrid role is ideal for someone who thrives in a fast-paced environment, enjoys digital marketing, and is also comfortable assisting with guest reservations and office operations.

Key Responsibilities:

Marketing & Social Media

Manage and grow social media platforms (Instagram, Facebook, TikTok, etc.) Plan and execute digital ad campaigns (Google Ads, Meta Ads) Monitor performance and generate reports using

Google Analytics and SEO tools

Coordinate seasonal promotions, giveaways, and partnerships Maintain brand voice and ensure consistency across platforms Work closely with management to implement and adjust marketing strategies Basic content creation (photo/video editing, captions, etc.)

Reservations & Guest Services

Assist with customer bookings via phone, email, and online Use

Bookeo

as the primary booking system; experience preferred Coordinate guest information between the reservations and operations teams Answer guest inquiries and provide accurate information on tours and experiences Ensure a high level of customer service at all times

Ideal Candidate Has:

Proven experience in

social media management

and

digital marketing

Strong knowledge of:

Google Ads, Google Analytics, SEO best practices

Facebook Business Suite / Meta Ads

Comfortable with customer-facing communication and multitasking Experience using

Bookeo

or similar booking platforms (Inntopia, Viator, etc.) Proficiency in Microsoft Office (Excel, Word, Outlook) Exceptional attention to detail and organizational skills Ability to work independently and handle multiple tasks under pressure Background or education in

Marketing, Business, Tourism

, or similar fields is an asset Basic website or design experience (e.g., WordPress, Adobe Suite) is a plus, but

not required

What We Offer:

$24+ hour

, based on experience Flexible daytime schedule (full-time, 30-40 hours/week) Fun, supportive, and casual work environment Whistler Village-based office Access to

Spirit Pass Program

,

staff adventure perks

, and team events Opportunity for

year-round, long-term employment

and

career growth

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

Casual dress Flexible schedule
Experience:

Marketing & Social Media: 2 years (preferred) Administrative : 1 year (preferred)
Work Location: In person