Rodd Hotels and Resorts has an immediate opening for a friendly service oriented person to work in our Central Reservations Office located in Charlottetown. Responsibilities: \xc2\xb7 Take reservations \xc2\xb7 Be knowledgeable of all properties: packages offered, room descriptions, facilities, etc. \xc2\xb7 Be knowledgeable of all computer programs: package builder, golf reservations, EveryStay list, etc. \xc2\xb7 Attend all site inspections \xc2\xb7 Communication of all information pertaining to the hotels or golf courses \xc2\xb7 Communication between the other operators, front desk staff and golf courses \xc2\xb7 Prepare literature requests for mailing \xc2\xb7 Be pleasant, friendly and understanding to all callers and follow call standards \xc2\xb7 Participate in training and coaching sessions \xc2\xb7 Follow all guidelines listed in the Employee Handbook and any that the supervisor has put in place \xc2\xb7 Be knowledgeable with the EveryStay programs and assist in making member cards, mail outs, etc. \xc2\xb7 Work as a team player \xc2\xb7 Be a source of new ideas to improve the department \xc2\xb7 Assist in mail outs and sort mail for posting \xc2\xb7 Literature Requests SKILLS, ABILITIES AND QUALIFICATIONS: \xc2\xa7 Good Organizational skills. \xc2\xa7 Excellent written and verbal communication skills. \xc2\xa7 Ability to plan, prioritize and complete multiple projects in a timely manner. \xc2\xa7 Proficiency in Microsoft Outlook, Microsoft Word and Microsoft Excel. Being bilingual in French and English, considered an asset. The schedule for this positio is: 4 hours on Saturday and Sunday, 2 shifts of 8 hours from Monday-Friday. Job Type: Part-time
Part-time hours: 24 per week Salary: From $15.00 per hour Benefits:

• Casual dress
• On-site parking

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Experience:

• Customer service: 1 year (preferred)

Work Location: One location