Job Description

Overview

As a Research & Insights Advisor on our Marketing team, youll provide a wide range of research, analysis, and decision support services to deepen our understanding of the needs, attitudes, opinions, perceptions, and behaviours of our stakeholders. Youll gather requirements, define research objectives, and conduct market research that will enhance our ability to fulfill our mandate and improve the experiences we create for those we serve.

Youll provide strategic and operational leadership to support our Insights and Customer Experience program.

How youll make a difference: Youll build the understanding and trust that helps WorkSafeBC serve people across B.C.

Where youll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, youll work primarily from your B.C. home and occasionally in our Richmond office.

What you\'ll do

• Identify and scope market research opportunities to support strategic planning, decision-making, and program evaluation
• Access a wide array of research methodologies, including focus groups, in-depth interviews, surveys, panels, and online discussion boards
• Project manage clear project milestones, providing on-going consultation and communication with stakeholders
• Work cross-functionally within the organization to synthesize multiple sources of information (including secondary research)
• Uncover and deliver insights, implications, and recommendations that drive business improvements in an easy-to-understand and engaging manner

Is this a good fit for you?

Were looking for someone who can:

• Develop focused research objectives and identify appropriate research solutions
• Apply proper sampling techniques to achieve quotas, targeting, response rates, and representativeness
• Synthesize data and information quickly and efficiently to report findings and draw succinct conclusions for internal partners
• Build and maintain positive, effective working relationships with team members, partners, and clients
• Facilitate workshops
• Lead research projects from inception to conclusion

Your background and experience

• A bachelors degree in marketing, business administration, computer science, or social sciences with a focus on market research
• A minimum of six years of experience conducting market research with experience of qualitative and quantitative research methodologies

Well consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm youre legally entitled to work in Canada

WorkSafeBCs COVID-19 Employee Mandatory Vaccine Policy (the Policy) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. Were honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

Whats it like to work at WorkSafeBC?

Its challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, youll have access to services and benefits that help you get the most out of work and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Health care and dental benefits
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. Cover letters are not mandatory but are appreciated. If you require an accommodation in the assessment process, please email

when you submit your application.

WorkSafeBC