Staff - Union

Job Category CUPE 2950

Job Profile CUPE 2950 Salaried - Marketing & Comm Asst (Gr5)

Job Title Research and Communications Assistant

Department Communications | First Nations House Learning

Compensation Range $3,762.00 - $3,955.00 CAD Monthly

Posting End Date April 19, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
The Research and Communications Assistant provides general support to FNHL\xe2\x80\x99s Research and Communication Officer (RCO) for the Unit\xe2\x80\x99s internal and external communications and research activities as directed by the RCO, and at times by the Associate Director and Director of the First Nations House of Learning. This position requires a working knowledge of Indigenous student issues and services offered by FNHL and other departments at UBC.
This position may require working outside of normal hours in support of FNHL events on an infrequent basis.
The communications aspect of this role sees the incumbent providing general support to FNHL\'s RCO as it pertains to the Unit\'s internal and external communications activities. Primary duties include producing the Unit\'s weekly student newsletter during Winter Session, and developing and updating content for the Unit\'s website, social media channels, and digital signage. Other duties include, but are not limited to, posting events to the UBC Calendar, reporting analytics, producing branded promotional materials, identifying potential stories, contributing draft content for articles, providing general editorial support, and responding to internal and external requests for information and direction.
The research aspect of this role sees the incumbent providing general support to the RCO as it pertains to the Unit\'s involvement in monitoring and reporting on the University\'s implementation of the Indigenous Strategic Plan (ISP). Duties include, but are not limited to, organizing meetings and taking notes, communicating with Faculty personnel, organizing Faculty and Unit implementation reports, extracting and tabulating data, and supporting the creation, evaluation and presentation of FNHL surveys.

Organizational Status
Reports to the Research and Communications Officer and occasionally takes direction from the Director or Associate Director. The position will interact with and collaborate with FNHL\xe2\x80\x99s Student Engagement and Community Programs team, and other staff, and occasionally with faculty, students, and staff from other units.

Work Performed
Work both independently and closely with the Research and Communication Officer to perform the following:
1) Research, write, edit and layout The Talking Stick, the unit\'s weekly newsletter published during Winter Session (Sep-Apr). This includes locating relevant events online to promote in the newsletter and contacting event organizers for information. The majority of the content, however, will be submitted directly to the Unit for inclusion in the newsletter. The publication\xe2\x80\x99s layout and distribution are conducted using an online email marketing platform.
2) Under the direction of the RCO, develop and post content to the Unit\'s website, The Indigenous Portal, including social media channels, digital signage board, and the UBC Calendar
3) Report website and social media analytics to the RCO
4) Design FNHL branded promotional materials for social media and other uses
5) Provide general editorial support for the Unit\'s communication activities
6) Respond to inquiries related to the above responsibilities
7) Organize Faculty and Unit ISP implementation reports, which involves communicating with Faculty personnel to gather digital reports and review them for data quality and filing them on MS Teams or another storage location, as well as organizing meetings and taking notes.
8) Extract and tabulate data from ISP implementation reports for the RCO and/or designated others.
9) Support the creation, evaluation and presentation of FNHL surveys and their results to internal staff and possibly other university staff
10) Other tasks related to regular duties

Supervision received
Reports to the Research and Communications Officer

Supervision given
May supervise Work Learn students, as needed.

Consequence of Error
This position is expected to exercise a high degree of maturity, autonomy and discretion while working under broad guidelines, including the UBC\'s Indigenous Peoples: Language Guidelines, Guidelines for Respectful Image Usage, Brand and Marketing\'s Brand Guidelines and Best Practices, and the First Nations House of Learning\'s Style Guide. The consequence of an error in this area could be very serious for the Unit and the University, as it concerns their public image, profile and reputation on a local, provincial, national and international level. Incorrect or insufficient information on the website or in external communications may result in loss of support and embarrassment to both.

Minimum Qualification

• High School graduation, plus two years of post-secondary education, plus three years of related experience; or an equivalent combination of education and experience
• Willingness to respect diverse perspectives, including perspectives in conflict with one\xe2\x80\x99s own
• Demonstrates a commitment to enhancing one\xe2\x80\x99s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Basic research (e.g., online searches) and data management skills
• Ability to maintain accuracy and attention to detail.
• Possess excellent oral communication, interpersonal, analytical and organizational skills.
• Ability to take initiative, while prioritizing and working effectively on multiple tasks and meeting deadlines.
• Ability to exercise tact, discretion, judgment, and diplomacy when dealing with faculty, staff, students, and guests.
• Excellent written communication skills using clear, concise business English
• Basic knowledge of HTML and coding. Experience creating WordPress pages and web graphics, including content.
• Working knowledge of graphic design using Adobe Creative Suite and related applications.
• Proficiency in MS Office applications.
• Working knowledge of survey design and implementation (e.g., Qualtrics, online polls) or being willing to learn.
• Ability to develop efficient workflows, while working independently and within a team environment.

Please submit a resume and cover letter addressing your qualifications, experience and why you would like to work for FNHL. Two work references are required; one personal reference is optional. Applicants who self-identify as First Nations, Metis, or Inuit are strongly encouraged to apply.