Job Description

We would like to present to you our new job opportunity for CXM Solutions Senior Project Manager with SNB-Strategy, Planning & Solutions New Brunswick, and according to your skills and experience; I think you may be a good fit.

Without mandatory documents, we cannot submit a candidate. * Updated Resume in word format (Mandatory)

• Skills Matrix and References (Mandatory)
• Expected hourly rate (Mandatory)

19745 \xe2\x80\x93 CXM Solutions Senior Project Manager

Client: Province of New Brunswick

Department: SNB-Strategy, Planning & Solutions

Business Days: 264 days **

Closing Date/Time: December 4th, 2023, 10:30 AM EST

Office Location: In Fredericton, Onsite

Contract Duration: Asap until 02-Jan-2025end date (Possibility for extension and conversion to FT)

Standard Hours per day: 7.25 hours work day

Note:

It is anticipated that the Proponent will be required to work in the Fredericton area based on an established schedule such as 2 days a week, or 2 days every other week during the engagement. The days required in Fredericton must be scheduled with the Manager, CXM Solution Services to ensure alignment with the other team members on-site dates and times. The Proponent must be able to schedule a visit to the CXM Solution Services Office with a days\xe2\x80\x99 notice if required outside of the established schedule.

If you are interested to learn more about this opportunity, please check it out on our career site [link to the job opening][link to SMSS site].

Deliverables

The successful candidate must deliver the following in order to successfully complete the engagement:

Project Management

• Work with the Manager, CXM Solution Services and team members to document the PMO practices that will be applied across all CXM projects completed by SNB\xe2\x80\x99s CXM Solution Services
• Ensuring the Implementation Partner\xe2\x80\x99s methodology is understood and followed.
• Ensuring the SNB IT Project Management framework is understood and applied where required (complement the Implementation Partner\xe2\x80\x99s methodology);
• Contribute to the creation, execution and reporting of the overall project plans and schedules;
• Ensure the project deliverables within your assigned responsibilities are completed;
• Ensure the project remains on schedule within budget and aligned to the defined scope;
• Ensue projects have proper Steering Committees and governance.
• Providing written project status reports to the Steering Committee at the frequency defined;
• Report to the Business Owner, as requested;
• Tracking, actioning and escalating project issues, and
• Identifying and tracking project risks, and actioning risk mitigation with the project team;
• Project initiation activities (i.e. Project Initiation Document, scope, team setup, kick off, etc.)
• Detailed planning activities for each phase (i.e. development activities, schedule, etc.)
• Project delivery and management for each phase (i.e. resources, risk, issue, change management, etc.)
• Project monitoring and controlling activities (i.e. status reports, change requests, risk & issue management, etc.)
• Project closure activities (business acceptance of solution, close out of logs and documents, project close report)
• Facilitating Steering Committees and providing detailed reporting (as needed)
• Estimation of costs, level of effort and definition of the schedule (other resources participate here \xe2\x80\x93 e.g. the Business Solution Owner, Solution Design team and as needed other team\xe2\x80\x99s leaders);
• Manage the financial actuals and work with project managers and team members to review and adjust forecasting.
• Manage resources assignments between teams (in collaboration with Business Solution Owner, System Owner and Implementation Partner).
• Work closely with demand and resource management function to effectively manage resource pool and develop expectations regarding current upcoming needs.

Project Team Leadership and/or Collaboration

• Lead and/or collaborate with the different project teams and stakeholders to support the project, provide feedback to project resources and ensure project deliverables are delivered on time and with quality, while working collaboratively with the Implementation Partner Project Manager and teams;
• Work in collaboration with the Business Solution Owner and System Owner to address issues, risks, etc. at project level;
• Work in collaboration with the Business Solution Owner and System Owner on the reporting mechanism to the Project Management and Project Steering Committees (preparation of status reports, participation in Project reviews and other meetings at these various executive levels);
• Cultivate a \xe2\x80\x9cdelivery-focused\xe2\x80\x9d culture and mindset that creates a sense of ownership and empowerment across team members.

Attend Meetings

• Organize and actively participate in project team meetings, product demonstrations, project status meetings, etc. as required.

Reporting

• Provide project reports and project related deliverables per the established Project Management framework.

The Project Manager will be required to sign a non-disclosure agreement and complete the Privacy and Security training, as required by the SNB, prior to commencing the assignment.

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