Job Description

Representant Livreur

Resume des fonctions

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Le representant commercial sur la route repond aux besoins de nos clients grace a la vente d'articles connexes et de ventes croisees, et offre un service a la clientele superieur en gerant de facon proactive toutes les responsabilites liees aux itineraires. Effectue d'autres taches comme requis. Releve du directeur de district.

Fonctions principales :

Conduit un vehicule de livraison de facon securitaire, en respectant toutes les lois et les politiques de l'entreprise applicables. Garde le vehicule propre et effectuer de facon reguliere des inspections de celui-ci. Participe activement aux promotions, aux concours, aux formations et aux audits. Traite les paiements des clients. Garde les documents de l'itineraire a jour Assure la livraison rapide et adequate des charges textiles completes, ramasse les textiles souilles et maintient les stocks appropries dans les comptes. Les articles de service tels que les produits d'entretien des installations. Retourne et decharge les textiles souilles dans la zone de reception de l'installation.
Prepare avec precision les documents relatifs a l'itineraire et suit les procedures de verification.
Suit les politiques et procedures de l'entreprise concernant l'implantation des nouveaux clients, la gestion des besoins des clients et tous les aspects du service. Les objectifs de rendement doivent etre atteints sur une base reguliere. Assure la fidelite de la clientele, la retention et fournit un service a la clientele exceptionnel. Etabli des relations, communique ouvertement, eduque les clients, gere les besoins des clients et resous les problemes de facon proactive en collaboration avec la supervision. Surveille et signale les activites de la concurrence. Maintient les ententes de services a jour et renouvelees. Suit les instructions ecrites et verbales et effectue d'autres taches selon les directives de la supervision.

Exigences

Detient et maintient un permis de conduire valide, conducteur de vehicules commerciaux, le cas echeant. Detient et conserve un dossier de conduite exempt d'accidents, d'exces de vitesse, ou infractions relatives a la securite. Fait preuve d'excellentes competences dans l'operation des vehicules et posseder au moins un an d'experience de conduite securitaire et reussie. Fait preuve d'excellentes competences en service a la clientele et en ventes sur la route. Une connaissance de l'anglais est un atout, capacite a comprendre et a suivre les directives, ainsi que d'excellentes aptitudes pour la gestion du temps et l'esprit d'equipe. Reconnait les couleurs, les tailles et les types de produits et compte, additionne et soustrait avec precision. Capacite physique, etre capable de lever des charges d'un maximum de 70 Lb. Diplome d'etudes secondaires ou experience similaire.

Salaire et avantages sociaux :

Salaire de 50000 a 65000 par annee Bonus de 500$ apres periode de probation Poste permanent, 40 heures par semaine sur 4 jours Possibilite de faire des heures supplementaires a chaque semaine Belle gamme d'avantages sociaux (Assurances, fond de pension) Milieu syndique Stationnement gratuit, accessible en metro / Autobus.

Delivery representative



Job Summary:

The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.



Essential Functions:

Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. Handle and process customer payments. Keep route paperwork current. Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. Monitor and report competitive activity. Keep service agreements current and renewed. Return from route and off load soiled textiles in the receiving area of facility. Accurately prepare route paperwork and follow check-in procedureActively participate in promotions and contests, training and audits. Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis. Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.

pervision.

Additional Functions:

May work with and support other service personnel as required by supervision.

Qualifications:

Have and maintain a valid drivers license, CDL when applicable. Have and maintain a driving record free of chargeable accidents, speeding or safety violations. Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. Demonstrate excellent skills in customer service and route sales. Knowledge of English is an asset, ability to comprehend and follow direction, as well as good time management skills and team player. Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:

High School graduation or similar experience.

Travel Requirements:

Daily, by delivery vehicle within a route.

Typical Environmental Conditions:

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 70lbs.



Compensation:


Salary from 50000 to 65000 a year Bonus of 500$ after probation period completion permanent, 40 hours a week, on 4 days Possibility to do overtime Amazing social vantages program (Assurances, fond de pension) Free parking, accessible by Metro/ buses
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Education

RequiredHigh School or better
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Behaviors

PreferredEnthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group
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Motivations

PreferredGrowth Opportunities: Inspired to perform well by the chance to take on more responsibility * Goal Completion: Inspired to perform well by the completion of tasks