Job Description

How will you CONTRIBUTE and GROW?

We are seeking a temporary Inside Sales Representative to join our team!

This is a 12-month temporary opportunity.

This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric individual! As front line customer service in our retail stores, you will have the opportunity to:

Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions.

Receives and processes customer orders (phone, email in, fax, etc)

Prepares quotations and standard tender requests.

Provides support to the local account executives for back-office activities.

Performs phone \xe2\x80\x9ccold-calls\xe2\x80\x9d for network customers and \xe2\x80\x9cblitz\xe2\x80\x9d in some market segments.

Does post-sales follow-up to ensure customer satisfaction

Organises the display of products in the store

Identifies and respects our commitment to our customers and ensures that deliveries are made in time.

Process and confirm delivery slips.

Communicates with the logistics team to ensure cylinder replenishing.

Use your welding knowledge and experience to deliver products to our customers, and help them find the right supplies for their projects and business needs

Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers.

Learn how to track orders/cylinders and expand your knowledge in logistics

Plan routes for delivery and follow ALC\'s safety policies diligently

Work in a clean and organized environment by maintaining our product displays

Get to know our customer base both on the front line and making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities!

Cylinder and hardgoods delivery.



Are you a MATCH?

2 to 5 years of industry experience, customer service or sales of welding or industrial products

Knowledge of welding processes and products is an asset but not mandatory

Good knowledge of computer systems and google suite

Secondary diploma

Class 5 license, clean driver\'s abstract

A positive attitude and customer service focus

Forklift experience would be an asset as well

Ability to lift 50lbs

ESSENTIALS - Be Act Engage

Essentials (5-7) that are applicable to the role

Promoting and Achieving Safety

Anticipating and Dealing with Changing Environment

Caring about customers and patients

Communicating with Impact

Teamwork

Managing Personal Efficiency and Competing Priorities

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide