Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
Use our common sense approach with customers to troubleshoot and solve problems
Answer telephone calls and follow up with customers in a timely and professional manner
Maintain accurate and detailed computer records of all active repairs
Follow up on parts orders with suppliers
Assist co-workers in tracking repair related shipments to and from the store
Maintain a clean and organized workplace
Job Requirements
Must have previous experience and training in the repair of musical instruments or gear
Proven strong work ethic and commitment
Ability to take initiative and work independently
Positive attitude and steady composure
* Good organizational skills and attention to detail
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