Job Description

Repair Estimator, Service

We Offer

Comprehensive Medical and Dental Benefits Employer RRSP Matching Program Annual Health/Wellness Spending Accounts Professional Growth & Development

What You'll Do - The Role (Responsibilities)

Manage and grow major repair sales to meet or exceed revenue and margin goals. Build and maintain strong relationships with customers and prospects. Prepare accurate quotations and estimates, and ensure timely follow-up. Monitor and report on sales performance metrics, including quote success rates. Identify opportunities for new service contracts and support contract renewals. Provide responsive service and support to existing contract customers. Oversee project administration to ensure accuracy and efficiency. Coordinate with subcontractors, internal departments, and vendors to support repair estimates and part sourcing. Manage work orders, purchase orders, and ensure timely communication with customers regarding project timelines and status. Input and maintain up-to-date information in business tracking tools. Support budgeting and forecasting activities. Participate in departmental meetings to share insights and updates. Collaborate with Service, Parts, Sales, and Rentals teams to provide seamless support. Assist regional teams with overflow work and estimates as needed. Contribute ideas for process improvements and revenue growth. Foster a collaborative, customer-first culture. Estimate and manage complex non-warranty repairs, including engine overhauls, fuel and injection system work, radiator and alternator replacements, control system upgrades, enclosure and exhaust system modifications, gearbox repairs, and major refurbishments. Handle urgent unit-down situations and support minor repair overflow when required.
What You Need (Requirement)

3+ years of sales experience in a similar industry preferred. Mechanical or electrical aptitude; knowledge of combustion engines is an asset. Valid driver's license with a reliable personal vehicle. Strong computer skills and proficiency in CRM or business tracking tools. Excellent organizational, time management, and problem-solving abilities. Strong interpersonal and customer service skills; committed to delivering extraordinary experiences. Ability to build and maintain professional relationships with customers and partners. Comfortable working independently and in a collaborative team environment.
Working Conditions

Manual dexterity required to use desktop computer and peripherals. Lifting or moving up to 30lbs may be required. In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

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A little bit about us...

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our Growth & Culture: As Canada's 1st Choice for PowerGen, we've been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us! Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care Wellness program Work from home
Schedule:

Day shift Monday to Friday
Experience:

Mechanical knowledge: 3 years (required) Sales: 3 years (required)
Licence/Certification:

Drivers License in Good Standing (required)
Work Location: In person