Job Description

Our guests feel more knowledgeable and confident about skiing or snowboarding after their interaction with you. You assist them with selecting the best equipment and providing insider tips for the best runs on the mountain. You take pride in providing our guests with the best vacation and recreation experience possible.

You Will:

Assist guests with sizing and fitting of appropriate ski/snowboard equipment while maximizing comfort and safety.

Ensure guest safety by completing waivers for all rentals and describing safe use of rental equipment.

Provide a consistent friendly and approachable demeanor for customers.

Handle cash; including cash balancing, coin orders, opening and closing duties.

Clean equipment after use and maintain tidiness and organization of the store.

Sell retail products in store (clothing, goggles, etc.).

Work flexible shifts with varying hours, depending on factors such as weather and visitation levels.

You Have:

Experience in customer service, preferably in rental or retail.

Previous sales experience and familiarity with Point of Sale (POS) systems.

Cash handling experience.

A passion for skiing or snowboarding; technical knowledge is a bonus.

The ability to work extended hours, including weekends and holidays.

The capacity to withstand brief exposure to extreme weather and lift at least 30 pounds.

We Offer:

Competitive Wage: $19.38 per hour. Mountain Access Perks: Complimentary RCR staff pass with full mountain access, reciprocal resort tickets, and discounted friends & family lift tickets. Staff Discounts: Save on food & beverage, rentals, retail, and hotel accommodations. Employee Events & Recognition: Enjoy year-round staff events and get recognized through our employee awards program. A Great Team: Work alongside a passionate and fun team who love to share the RCR mountain experience.

Interested? Please apply with your resume.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Kicking Horse Mountain Resort; however, only those candidates selected for an interview will be contacted.