We are currently seeking 2 candidates for our rental team:
-1 rental supervisor - Full Time, 5 days per week, starting at $22
-1 rental associate - Full Time/Part Time, starting at $19
PRIMARY ROLES & RESPONSIBILITIES
Cover basic front line duties, including POS, sales & rentals
Take bookings over the phone or by emails
Welcome customers and set their rentals in a friendly, professional manner
Provide directions, trail recommendations and general inquiries to customers
Follow through on tasks given by management promptly
Direct customers through the entire rental process
Complete a multitude of daily opening and closing duties
Complete all necessary forms and paperwork in the appropriate manner
Make efficient use of daily workloads and manage new expectations
Respond to customer concerns, or direct accordingly
Monitor completion of a daily task list
QUALIFICATIONS
Must be friendly and approachable, and passionate about biking and other outdoor sports!
Experience in a customer service role, previous sports retail/rental experience preferred
Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
Other perks: Industry prices, access to our rental fleet!
Please apply online and send us a cover letter and resume at recruiting@gearhub.ca or drop one off in person at the shop! 401 1st Ave, Fernie BC.
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