Job Description

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented, motivated individuals to join our professional team.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

Competitive salary, with overtime available Excellent benefit package with premiums paid by the company Uniform, safety boots/shoes, safety gear provided Safety-minded organization Continuous training, learning and development opportunities Fun-loving work environment with strong social responsibility

What You'll Be Doing

Duties and Responsibilities:

Answer telephone inquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively. Maintain and document on-site inventories and communicate findings to staff daily; strong commitment to inventory control required Process new rental contracts daily as per standard operating procedures Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc. Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites

What You'll Bring to the Team

Qualifications and Requirements:

Minimum of one year of experience in the customer service industry or construction industry required Experience in the construction equipment rental industry and/or with propane and heating equipment is a definite asset Self-starter, customer service oriented and team player Thrives in a fast-paced environment with strict deadlines Comfortable with computers; knowledge of Systematic is an asset Available and willing to work overtime as needed Excellent problem-solving skills Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner Pride in what you do!

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.



We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at careers@cooperequipment.ca.